77,289 questions with Microsoft Security-related tags

Sort by: Updated
1 answer

How do I recover my 2FA codes after swapping to a new phone

so I’ve got a new phone and reinstalled Microsoft Authenticator because I needed it for a 2FA for rockstar games but when I opened it I don’t have any of my codes that I had on my old phone, but I can’t access my rockstar games account without it on…

Microsoft Security | Microsoft Authenticator
asked 2026-01-04T10:32:25.08+00:00
brandon surtees 0 Reputation points
answered 2026-01-04T10:33:35.88+00:00
Q&A Assist
0 answers

interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity

Hi Support Team, I'm getting the below error while accessing my Azure Portal account. Sign-in failed Error code: interaction_required Error message: interaction_required: interaction_required: AADSTS5000225: This tenant has been blocked due to…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-04T09:38:02.8933333+00:00
Santhosh Mallojwala 0 Reputation points
edited the question 2026-01-04T10:29:31.51+00:00
Nathan Roberts (SN) 8,736 Reputation points Volunteer Moderator
1 answer

Constant sign in requests on MFA

Last night I received approximately 10 sign in requests in the middle of the night on my Microsoft authenticator app. I had thought my account was secure as the password was a randomly generated one with a bunch of random numbers and letters saved to my…

Microsoft Security | Microsoft Authenticator
asked 2026-01-04T10:29:09.7266667+00:00
Elias Yazidi 0 Reputation points
answered 2026-01-04T10:29:21.0833333+00:00
Q&A Assist
1 answer

Windows Defender tags Powershell as a Trojan

Just opened my laptop and windows defender tags powershell as a trojan, the issue keeps popping up even if i select remove as an action. Here are the details: Detected:Trojan:PowerShell/FileSponger.AD!MTB Status: Active Active Threats have not been…

Microsoft Security | Microsoft Defender | Other
asked 2026-01-04T10:21:08.4133333+00:00
Janssen E 0 Reputation points
answered 2026-01-04T10:21:18.96+00:00
Q&A Assist
0 answers

Cannot access Azure Portal: Error AADSTS5000225 Tenant blocked due to inactivity

Hi, I am unable to sign in to the Azure Portal. I received the following error message: Error code: AADSTS5000225: This tenant has been blocked due to inactivity. However, I have just deployed resources and was active on this tenant yesterday. I need to…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-02T04:57:45.5633333+00:00
Rattaroj Nithikeeratibhuvachai 0 Reputation points
edited a comment 2026-01-04T10:06:17.5266667+00:00
Erland Sommarskog 130.4K Reputation points MVP Volunteer Moderator
1 answer

Unable to access my email that’s logged in to my hp envy laptop. Also unable to receive sms codes and is requesting a security key which I don’t have.

I believe my account has been compromised and need urgent access to my email as everything is toted in there including my home security. I have been locked out and when I request a code is’t suggests a security recovery key which I don’t have. I need…

Microsoft Security | Microsoft Authenticator
asked 2026-01-04T09:58:56.12+00:00
Charmilene Rodriguez 0 Reputation points
answered 2026-01-04T10:01:46.0733333+00:00
Charmilene Rodriguez 0 Reputation points
1 answer

Error Code: 399287

Hello there, I am an administrator of an Azure subscription. I have created a dedicated directory and would like to start adding users in my company. My users do not wish to use Microsoft Authenticator, so I have tried verification via SMS. However, in…

Microsoft Security | Microsoft Authenticator
asked 2026-01-04T09:34:53.5166667+00:00
Eyal Sharon 0 Reputation points
answered 2026-01-04T09:36:03.0933333+00:00
Q&A Assist
1 answer

I factory reset my phone now the 2fa is lost.

I had set microsoft authenticator as my main authenticator app, now I am not able to log into my bitwarden account, x, and not able to change the 2fa method or passkeys in my google account, amazon and some other accounts where 2fas was enabled. I don't…

Microsoft Security | Microsoft Authenticator
asked 2026-01-04T09:28:21.7033333+00:00
Sudip Bhattacharjya 0 Reputation points
answered 2026-01-04T09:28:32.69+00:00
Q&A Assist
2 answers One of the answers was accepted by the question author.

Sign-in failed Error code: interaction_required

Getting the below error when trying to login into Azure portal: Sign-in failed Error code: interaction_required Error message: interaction_required: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-02T05:39:25.0533333+00:00
M Karthik Subbiah 20 Reputation points
commented 2026-01-04T09:25:34.05+00:00
Santhosh Mallojwala 0 Reputation points
1 answer

Lost my phone, authenticator app not receiving notifications to setup 2FA

Lost my phone, reinstalled authenticator app, now not receiving notifications to setup 2FA on all the MS accounts i'm managing

Microsoft Security | Microsoft Authenticator
asked 2025-12-12T08:29:00.24+00:00
Christine Hoffman 0 Reputation points
commented 2026-01-04T08:44:33.1566667+00:00
Thu Tran 0 Reputation points
1 answer

My Account was Hijacked - Please Escalate My Issue

I received a text from microsoft that my phone number was deleted from my account I thought it was spam so I went on a bowser on my phone to login to my account and found out that my email was deleted from my account as i could not log in anymore, I have…

Microsoft Security | Microsoft Identity Manager
asked 2026-01-04T08:27:05.4033333+00:00
Omar 0 Reputation points
answered 2026-01-04T08:27:12.8366667+00:00
Q&A Assist
1 answer

Reset MFA microsoft authenticator otp issue

my mobile phone was reset. as i a result i don't have it sign in to my Microsoft authenticator app. but in my pc....and i try to re set my Microsoft authenticator but it wants the through app approval, which i don't have access to. and another way is to…

Microsoft Security | Microsoft Authenticator
asked 2026-01-04T07:45:46.51+00:00
Humayun Kabir 0 Reputation points
answered 2026-01-04T07:45:57.5166667+00:00
Q&A Assist
1 answer

How to change administrators on Win 11

Hi I have an unusual problem in that I have my wife's old computer where she set herself up as administrator and since then her Microsoft ID has been hacked. I'm unable to remove her as administrator and make myself administrator. I did try and reset the…

Microsoft Security | Microsoft Identity Manager
asked 2026-01-04T06:16:24.4333333+00:00
Mark Abbott 0 Reputation points
commented 2026-01-04T06:37:06.5333333+00:00
BryceSor 4,775 Reputation points Volunteer Moderator
1 answer

My Microsoft account was incorrectly set up as a child account.

My Microsoft account was incorrectly set up as a child account. The family organizer account was a work email that no longer exists. I am 35 years old and cannot leave the family group myself. I need the family group removed or my account converted to an…

Microsoft Security | Microsoft Identity Manager
asked 2026-01-04T06:34:54.7333333+00:00
Ben Schwitters 0 Reputation points
commented 2026-01-04T06:36:59.0333333+00:00
Ben Schwitters 0 Reputation points
1 answer One of the answers was accepted by the question author.

Unable to Access Azure Portal – MFA Not Sending Code to Authenticator App

Problem Description: I am unable to sign in to my Azure account associated with my personal Microsoft account because Multi-Factor Authentication (MFA) is blocking me. I had previously set up MFA with the Microsoft Authenticator App on my phone. When I…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-14T14:25:07.0933333+00:00
mohammed lamtahri 25 Reputation points
edited a comment 2026-01-04T06:26:48.91+00:00
simo-k 70,615 Reputation points Volunteer Moderator
1 answer

how can i disable "na.01.safelinks" for selected trustworthy senders?

how can i disable "na.01.safelinks" for selected trustworthy senders?

Microsoft Security | Microsoft Defender | Other
asked 2026-01-04T04:29:29.37+00:00
alan babington-smith 0 Reputation points
answered 2026-01-04T06:23:30.64+00:00
BryceSor 4,775 Reputation points Volunteer Moderator
1 answer

how to get into app

I'm trying to sign into the authenticator app but it's asking for the code on my authenticator app. what do I do?

Microsoft Security | Microsoft Authenticator
asked 2026-01-04T03:55:58.12+00:00
Molly Gifford 0 Reputation points
commented 2026-01-04T06:03:56.6133333+00:00
Kate Hannah 0 Reputation points
0 answers

My microsoft is stuck in a sign-up loop (ghost account) and cannot be recovered.

When I am trying to sign in, microoft says "your accoung doesn't exist. Enter another one or create a new one". Howerver, creating a new one with the previous email give me "already have an account. If thats your name, sign in now".…

Microsoft Security | Microsoft Authenticator
asked 2026-01-04T05:31:31.8466667+00:00
Phung Baolam 0 Reputation points
3 answers

My new Dell laptop has lost its sign-in pin after firmware upgrade. My username has invalid email address

I have tried to swap my secondary valid email address to replace an outdated address. I have been advised to wait for a month to get this reviewed. I am not even sure whether the outcome will be what I wanted.

Microsoft Security | Microsoft Identity Manager
asked 2026-01-04T04:15:30.3233333+00:00
Heinz Ewald 0 Reputation points
commented 2026-01-04T04:37:01.8166667+00:00
Heinz Ewald 0 Reputation points
1 answer

What happens if I remove Device Registration from Authenticator?

The Authenticator app on my phone device is currently registered with the employer that I just retired from at the end of 2025. The app still works for the non-work sites that utilize it. What issues may I run into if I leave it registered to my work…

Microsoft Security | Microsoft Authenticator
asked 2026-01-03T23:04:28.47+00:00
Fred Toney 0 Reputation points
answered 2026-01-04T03:34:03.1766667+00:00
Toby Frankel 0 Reputation points