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Copilot is not working

I paid for the Copilot feature, and it worked the first day and has not worked since.

Microsoft 365 and Office | Other
asked 2026-01-04T17:41:33.84+00:00
Gary Driscoll 0 Reputation points
answered 2026-01-04T17:41:39.4366667+00:00
Q&A Assist
2 answers

Azure Subscription Billing Owner Has No Access to Tenant – Directory Reassignment Required

Hello, I need further help with recovering access to my Azure subscription. I have now had two calls with Microsoft Support — one with the Data Protection team and one with the Billing / Subscriptions team — but the issue is still unresolved and I have…

Microsoft Security | Microsoft Authenticator
asked 2025-12-29T12:03:38.0466667+00:00
LouisOMS 20 Reputation points
commented 2026-01-04T17:41:02.0766667+00:00
LouisOMS 20 Reputation points
1 answer

Azure DevOps graph copilot connector stuck on authorize step.

I am trying to setup Azure Devops work item connector as per the article below. https://v4.hkg1.meaqua.org/en-us/microsoftsearch/azure-devops-connector I have "Ai Administrator" role and all the API permissions have been granted. but when I…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2025-12-13T21:50:45.37+00:00
Sufiyan Patel 15 Reputation points
commented 2026-01-04T17:39:33.44+00:00
Nikola Nikolov 0 Reputation points
3 answers

How to change administrators on Win 11

Hi I have an unusual problem in that I have my wife's old computer where she set herself up as administrator and since then her Microsoft ID has been hacked. I'm unable to remove her as administrator and make myself administrator. I did try and reset the…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-01-04T06:16:24.4333333+00:00
Mark Abbott 0 Reputation points
answered 2026-01-04T17:39:22.67+00:00
EmilyS726 190.7K Reputation points Independent Advisor
2 answers

How to cancel OneNote?

I would like to cancel this since I do not currently use it.

Microsoft 365 and Office | OneNote | For business | Windows
asked 2026-01-04T16:41:12.1566667+00:00
Teresa Gault 0 Reputation points
edited an answer 2026-01-04T17:39:20.85+00:00
Kai-L 7,660 Reputation points Microsoft External Staff Moderator
1 answer

I lost my shared drive

I lost my shared drive. How can I retrieve the files in that drive?

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-01-04T17:39:02.7366667+00:00
sjr46 0 Reputation points
answered 2026-01-04T17:39:10.55+00:00
Q&A Assist
3 answers

Stock prices not refreshing Microsoft Excel 365.

Stock prices are not refreshing in Microsoft Excel 365. Does Microsoft have a tele# to complain?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-01-02T15:00:43.3966667+00:00
Gerard V McGlynn 85 Reputation points
commented 2026-01-04T17:39:06.89+00:00
Oel Rebul 0 Reputation points
19 answers

Marvell AVASTAR Wireless-AC Network Controller always has an error after sleep

When starting after sleep Marvell AVASTAR Wireless-AC Network Controller always has an error and therefore I have to disabled it and the enabled it to restart the WiFi connection. I do not want to leave network controllers on during sleep. This started…

Surface | Other
asked 2025-07-07T10:01:47.0033333+00:00
CA 140 Reputation points
commented 2026-01-04T17:38:50.68+00:00
Tony Davies 0 Reputation points
1 answer

Why would the Outlook system send a series meeting invite (with an end date) to all attendees?

I created a meeting series invite for 200+ participants late 2024 for monthly meetings occurring in 2025. On 12/28/25, 3 days prior to the end date set for the series, Outlook sent all participants an updated invite twice. I was not logged in that day…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-01-04T17:38:42.5866667+00:00
Davis,Penny 0 Reputation points
answered 2026-01-04T17:38:49.9433333+00:00
Q&A Assist
1 answer

How to cancel extra subscription my wife has to Micosoft 365?

My wife was billed for $108.24 yesterday (Jan 3, 2026). But she should be on my Microsoft 365 Family plan. How to cancel that billing?

Microsoft 365 and Office | Other
asked 2026-01-04T17:37:39.98+00:00
Nils Greger Olsson 0 Reputation points
answered 2026-01-04T17:37:45.7866667+00:00
Q&A Assist
1 answer

Encountering error on Teams Export Page

Dear Community, I've encountering an error on Teams Export Page (https://teams.live.com/dataexport), which works well in December 2025, took the screen capture as below And I saw some error in F12 Developer Tool Please help give me a hand on this…

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-01-04T15:49:58.05+00:00
Haobo 0 Reputation points
answered 2026-01-04T17:37:43.1333333+00:00
Ruwim.B 4,530 Reputation points Volunteer Moderator
1 answer

Visio licence cancelling

How can I cancel the licence of one of my employees? He can't do it and I don't find the way to do it?

Microsoft 365 and Office | Visio | For business | Windows
asked 2026-01-04T17:37:12.0166667+00:00
admin1 0 Reputation points
answered 2026-01-04T17:37:20.9466667+00:00
Q&A Assist
5 answers

Excel STOCKHISTORY Function not working - Jan 1st, 2026

Hi: We have been using STOCKHISTORY to load historical data in Excel workbook for about 20 stocks. For some reason today morning its not working and now is almost 3 hrs.

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-01-01T22:26:17.78+00:00
Hwy17 500 Reputation points
commented 2026-01-04T17:36:00.7333333+00:00
BDTX 5 Reputation points
0 answers

how to install windows 10 32 bit on a windows 11 laptop, no guessing but really works. I have found a lot of misinformation about this on the web. what works for win 11 on win 10 does not work for win 10 in win 11. Also i want win 10 32 bit not 64 bit.

How to install windows 10 32 bit on a windows 11 laptop, no guessing but really works. I have found a lot of misinformation about this on the web. what works for win 11 on win 10 does not work for win 10 in win 11. Also i need win 10 32 bit not 64…

Windows for home | Windows 10 | Install and upgrade
asked 2026-01-04T17:35:31.7333333+00:00
Thomas Duyck 0 Reputation points
answered 2026-01-04T17:35:41.5533333+00:00
Q&A Assist
4 answers

Microsoft Excel - Sorry, our server is temporarily having problems. We're working on it

This was working fine yesterday (12/31/25) but today, all day long when I click "Refresh All" I am getting the error: Microsoft Excel - Sorry, our server is temporarily having problems. We're working to fix it. The data types I have in my…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-01-01T21:27:27.8433333+00:00
Johnnie English 575 Reputation points
commented 2026-01-04T17:35:40.9+00:00
E Fer 0 Reputation points
2 answers

Loop task list not syncing correctly

Loop doesn't sync correctly between Loop Task list component in a OneNote page and Planner in Teams and not at all to ToDo. How to fix this?

Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business
A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.
380 questions
asked 2025-12-29T19:23:58.1166667+00:00
Sara Borremans 0 Reputation points
commented 2026-01-04T17:35:09.5+00:00
Sara Borremans 0 Reputation points
0 answers

I want to share my XBOX gaming pass with my microsoft family members on various PCs

I have a Xbox gaming pass that i want my microsoft family members to use....I understand that you can assign up to 4-6 family members both boys have their own pcs and their devices are logged and assigned on the microsoft family account

Microsoft 365 and Office | Other
asked 2026-01-04T17:32:53.75+00:00
Neil O’Sullivan 0 Reputation points
answered 2026-01-04T17:33:01.3933333+00:00
Q&A Assist
3 answers

how to fix 2025-12 Security Update (KB5072033) (26200.7462) Install error - 0x800f0983

I got a new notebook ideapad slim yoga 7 and after less then a week this update popped up and it gives errors till this day

Windows for home | Windows 11 | Windows update
asked 2025-12-22T19:27:36.8333333+00:00
Štěpán Kovárník 5 Reputation points
answered 2026-01-04T17:32:34.4966667+00:00
Didier Robache 0 Reputation points
1 answer

Application Gateway deployment consistently fails with InternalServerError.

Error :The resource write operation failed to complete successfully, because it reached terminal provisioning state 'Failed'. (Code: ResourceDeploymentFailure, Target:…

Azure Application Gateway
Azure Application Gateway
An Azure service that provides a platform-managed, scalable, and highly available application delivery controller as a service.
1,304 questions
asked 2026-01-04T17:02:24.2+00:00
PothulaKalyani-8535 0 Reputation points
edited the question 2026-01-04T17:31:36.47+00:00
PothulaKalyani-8535 0 Reputation points
1 answer

new keyboard and mouse unable to tie into new all in one pc?

how can my all in one pc identify supplied wireless key board and mouse? Blue tooth I think? Non working either only screen keyboard? Thanks. Moderator: Moved from Community Center | Discuss the Q&A site | Get started on Q&A

Windows for home | Windows 11 | Devices and drivers
asked 2026-01-04T17:24:16.9166667+00:00
James K 0 Reputation points
edited the question 2026-01-04T17:31:10.9033333+00:00
Erland Sommarskog 130.4K Reputation points MVP Volunteer Moderator