Attestation error when building a PC using Autopilot

dmkfpmgr4762 0 Reputation points
2024-03-05T19:36:34.5266667+00:00

When trying to image a dell 1710 SFF VPRO / ISM using Intune I get the following error

TPM attestation failed error: 0x0x80280009 When trying to Image using Autopilot

Not seen this with any other model dell tag F6YRT04

Microsoft Security | Intune | Other
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  1. glebgreenspan 2,250 Reputation points
    2024-03-05T21:04:23.55+00:00

    Hello

    Can you try these steps:

    Verify that the TPM firmware version on the Dell 1710 SFF VPRO/ISM is up to date and is compatible with the version of Autopilot you are using. You can check the TPM version in the BIOS/UEFI settings of the device.

    Make sure that the device is configured correctly for TPM attestation, and that the TPM is enabled and configured with the required settings. You can check the TPM configuration in the BIOS/UEFI settings of the device.

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  2. ZhoumingDuan-MSFT 17,355 Reputation points Microsoft External Staff
    2024-03-06T05:58:52.25+00:00

    @dmkfpmgr4762,Thanks for posting in Q&A.

    From your description, I know you were trouble in TPM attestation failed error when trying to Image using Autopilot.

    I have done some research about the issue, here is some useful information you can refer.

    1.Check TPM Firmware. Open a command prompt and enter the following command: tpmtool get deviceinformation

    The output will show if the TPM firmware is vulnerable. If it is, try updating it.

    2.Delete Autopilot profile and reconfigure a new Autopilot profile to check whether it can work.

    3.Use PowerShell script to fix this error.

    https://call4cloud.nl/2022/08/the-last-tpm-attestation-script-from-your-lover/

    Non-official, just for reference.

    Please try above information, if there is any update, feel free to let me know.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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