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How to enable switching between multiple parallel chats with a bot in MS Teams private chats?

Bazhena Kholina 25 Reputation points
2024-11-25T11:40:12.58+00:00

Hello,

I am currently exploring a solution for a specific requirement in our AI chatbot, which we are developing for MS Teams. The goal is to allow end-users, who use private chats to communicate with the bot, to manage multiple parallel conversations.

However, the desired functionality is for users to switch between these parallel chats within the chatbot's conversation window—ideally integrated as a panel or navigation element, as seen in implementations like Copilot (see image).

Could you confirm if such an opportunity exists within MS Teams? Alternatively, are there any workarounds or recommendations you can suggest to achieve this functionality?

Thank you for your time and support. I look forward to your insights.

Best regards,
Bazhena Kholina

Azure AI Bot Service
Azure AI Bot Service
An Azure service that provides an integrated environment for bot development.
Microsoft Teams | Development
Microsoft Teams | Development
Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs
Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
Azure AI services
Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
Microsoft Copilot | Microsoft 365 Copilot | Development

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  1. Prasad-MSFT 10,191 Reputation points Microsoft External Staff Moderator
    2024-11-25T12:20:38.1866667+00:00

    Apologies. But currently there is no such option available within Microsoft Teams to switch between multiple parallel chats.

    To better achieve your requirements, we recommend submitting this feature request through the Teams Feedback Portal. This is the best way to ensure your idea is considered for future updates. 

    Thanks, 

    Prasad Das

    ************************************************************************* 

    If the response is helpful, please click "Accept Answer" and upvote it. You can share your feedback via Microsoft Teams Developer Feedback link. Click here to escalate.

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