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Azure stack HCI update failed

Anonymous
2024-11-20T08:09:43+00:00

Hello,

I have a problem with an hci cluster update . I have the following error :

Type 'CauPreRequisites' of Role 'CAU' raised an exception: Could not finish cau prerequisites due to error 'Cannot remove item C:\UpdateDistribution\staging\metadata\Windows11.0-KB5046618-x64\amd64_composition-core-merged-deployment_31bf3856ad364e35_10.0.25398.1251_none_ccd3faae2a7089dd.manifest: Access to the path is denied.'. at CauPreRequisites,

and in the logs i found this :

2024/11/18 14:44:41.4513999 23676 12180 DownloadManager Deleted install directory C:\Windows\SoftwareDistribution\Download\Install
2024/11/18 14:44:41.4557619 23676 12180 Handler         *FAILED* [800700DE] wutrust.dll, C:\_w\1\s\src\Client\wutrust\lib\cabverify.cpp @35
2024/11/18 14:44:41.4557654 23676 12180 Handler         *FAILED* [800700DE] wutrust.dll, C:\_w\1\s\src\Client\wutrust\lib\trust.cpp @212

Can you help me please?

Lénaïc

Windows for business | Windows Server | Windows cloud | Deploy Azure Local

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  1. Anonymous
    2024-11-20T09:08:07+00:00

    Hello LE MOAL Lénaïc,

    Thank you for posting in Microsoft Community forum.

    From the description above, I understand your question is related to Azure stack HCI.

    Since there are no engineers dedicated to Azure stack HCI in this forum. in order to be able to get a quick and effective handling of your issue, I recommend that you repost your question in the Q&A forum, where there will be a dedicated engineer to give you a professional and effective reply.

    Here is the link for Q&A forum.
    Questions - Microsoft Q&A

    Click the "Ask a Question" button in the upper right corner to post your question and type "Azure stack HCI" tag and select any tags related to your productions.

    I hope the information above is helpful.

    If you have any question or concern, please feel free to let us know.

    Best Regards,
    Daisy Zhou

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  2. Anonymous
    2024-11-20T10:30:37+00:00

    Ok thank you for your answer, I will post on this forum.

    Lénaïc

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