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I submitted my site to pubCenter but get the Script not found issue and it is rejected.

Anonymous
2024-04-10T02:02:54+00:00

I'm new to pubCenter. My profile was accepted and submitted my site for approval and it immediately get rejected with the only indication of problem is the "script not found" issue.

However, I have placed the required script code in my header section and have verified it is there for all pages on my site. Is there any way to find what is wrong with the script placed or why my site is getting rejected?

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  1. Anonymous
    2024-04-10T09:43:38+00:00

    Hello Bryant Slater,

    Thank you for using our Microsoft Advertising Community Forum!

    I am really sorry to hear that your PubCenter site got rejected. We are here to help and are happy to provide information on this matter.

    Here are some tips to help ensure that your site meets pubCenter's site review standards.

    Displaying ads on your site

    • Ensure that ads are not obscured by other content on the page.
    • Do not generate clicks through incentivized behavior such as rewarding users for clicking ads.
    • Ensure that your ad and image formats adhere to the pubCenter Terms and Conditions.
    • Links, images, and website media must be fully functional, compliant, and accurate. Learn more about our Ad rendering policy.

    Site content

    • Creating high-quality original content can lead to a positive user experience that meets the needs of your target audience.
    • Do not include false, deceptive, or unsubstantiated claims on your sites.
    • Your site must include your valid contact details (e.g., email address, company name).
    • Visitor volume should remain stable (refrain from frequently adding or removing domains).
    • Your privacy policy and applicable End User License Agreement (EULA) or Terms of Use should be easily viewable on your site and compliant with current laws.
    • Maintain clear, functional, and accurate site navigation.
    • Keep a current and valid Secure Sockets Layer (SSL) certificate.
    • Redirects to publisher sites are not allowed.
    • Ensure that domain ownership can easily be validated.
    • Content must adhere to pubCenter’s Terms and Conditions.
    • Sites must request clear customer consent for user-initiated actions where appropriate (software downloads, user settings, etc.).
    • Maintain a malware-free website.Learn more about protecting your site from malware. Common risks with a malware infection can include:
    • Spyware can monitor and report on your activities.
    • Viruses and worms can perform many functions including stealing usernames and passwords and controlling your computer to perform tasks such as click-fraud, DDOS attacks or bitcoin mining.
    • Scareware and ransomware are both designed to extract payment from you to resolve an issue that’s caused by the malware itself (or at times is completely non-existent).

    Traffic and implementation

    • Maintain consistent domain traffic (i.e. refrain from frequently adding, exchanging, or deleting domains).
    • Partner domain volume should remain stable (refrain from frequently adding or removing domains).
    • Make sure to follow the Traffic quality policy.
    • Traffic should be from the specified geographic location.
    • Return to Getting started with pubCenter.

    For more information about PubCenter, please check Getting started with pubCenter (microsoft.com) and How to connect your website (microsoft.com)

    I hope above information was helpful. I will send you private message for further assistance.

    Kind regards, 

    Dagmara | Microsoft Advertising Support Specialist | 800-518-5689

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