Share via

Inquiry Regarding Government Document Requirements for Microsoft Advertising

Anonymous
2025-05-12T20:27:11+00:00

I am in the process of starting a small business and am very interested in using Microsoft Advertising to promote my products/services. At this early stage, I have not yet registered my business with the government and do not currently possess documents such as a GST certificate or business license.

if possible, I can selecte the "individual" option for the verification process, as I do not yet have official business registration documents. However, I do plan to obtain and submit all the required government documentation in the near future, once my business is formally registered.

I would like to know if it is possible to proceed with account setup and advertising under individual verification for now, and later update my account with the necessary business registration documents when they are available.

Microsoft Advertising | Advertiser identity verification | Verify as a business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
  1. Anonymous
    2025-05-12T21:14:26+00:00

    Hi One Web Click

    Thank you for using our Microsoft Advertising Community Forum! My name is John, and I will be assisting you with this query.

    We are pleased to know that you're interested in using the Microsoft Advertising platform to promote your small/medium business.

    I understand that you currently don't have necessary documents to verify as a business but have plans to acquire the documents in the future.

    If you still wish to proceed in creating the account right now without the business documents, the option is to verify as an individual temporarily. Please see instructions below

    You can choose to verify as an individual if you meet any of the following criteria:

    • Independent contractors, sole traders, freelancers, or hobbyists
    • Unregistered companies/corporations or self-employed affiliates
    1. From the navigation menu on the left, hover over Settings and select Account verifications. Note: If you have multiple accounts, choose one from the account dropdown menu on the top left.
    2. Under Advertiser identify verification (AIV) status, select Become a verified advertiser.
    3. Review the What is Advertiser identity verification (AIV)? section and select Next.
    4. Select Verify as an individual. Note: For individual verification, the account's legal business name in Account settings must match your full name (first name, middle name if applicable, and last name). If the legal business name doesn't match your full name, then you need to verify as a business instead. Or, to continue with individual verification, go to Account settings and edit your Legal business name as needed to continue with individual verification.
      Note: (Once you acquired the business document(s), you can change your legal business name on the account from your full name to the registered business name.) then complete the identity verification again
    5. Select Next.
    6. Provide documentation to verify your personal identity. Note:
      • You need to upload screenshots of the original documents for the purpose of verification. Pre-scanned uploads of documents may lead to verification failure.
      • If you are verifying in India, your Driving License is not a supported form of verification.
    7. Provide a photo of yourself that reflects your current appearance. Please note that pre-scanned or existing photographs may lead to verification failure.
    8. Select Next.
    9. Review the information.
    10. Select Submit application.

    Advertiser identity verification

    Understanding the identity verification process

    When Microsoft Advertising requires advertiser identity verification, you'll receive an email request and an in-product notification for one or more of your accounts. The request will contain instructions on how to complete your verification. Most new accounts will have 30 days to complete the process. If not verified, your account may stop showing ads in the European Economic Area (EEA) countries/regions listed below. Some payment methods may require advertiser identity verification prior to ads serving in any market. As soon as your identity verification is complete, we'll enable your account, at which time your ads will begin showing again.

    Please note that our review process may take 3-5 business days. If you fail the verification, your ads may stop serving within the EEA. To appeal a decision, please visit Advertiser identity verification appeals or contact Support. For more information on verification status, please see Identity verification status.

    You can also reference these Instruction with uploaded sample pictures from this post: How to Verify my Microsoft Advertising Account? (Advertiser Identity - Microsoft Community

    I hope the information provided here will at least partly answer your question.  If you have any additional questions, please do not hesitate to reach out to us for support. You are more than welcome to respond to me via private message.

    You may also contact our support team at 1-800-518-5689 between Mon—Fri: 6 a.m. to 6 p.m. PT. Our English Chat Support is now open 24x7! for accurate response.

    Regards, 

    John Mark| Microsoft Advertising Support Specialist | 800-518-5689

    0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest