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How to upgrade surface go 3 from Windows 10 Pro to Windows 11 Pro

Anonymous
2023-06-01T19:53:54+00:00

How to upgrade surface go 3 (Core i3-10100Y / 8GB RAM / 128GB SSD) from Windows 10 Pro to Windows 11 Pro

Surface | Surface Go | Install and update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-06-02T13:31:16+00:00

    Hi Roshan Fazy,

    Thank you for reaching Microsoft Community.

    First, Surface Go 3 for consumer comes with Windows 11 Home preinstalled. Since you have Windows 10 Pro on your Surface Go 3, I assume that this was a Surface Go 3 for Business (Buy Surface Go 3 for Business with 10.5" Touchscreen & Windows 11 Pro - Microsoft Store) where an option for Windows 10 Pro preinstalled is available. Is the device still connected to your work domain or managed by your company?

    Upgrade to Windows 11 Pro should be offered on this device through Windows Updates since the device is compatible with Windows 11. Kindly check first with your IT administrator if upgrade to Windows 11 is blocked. If not, try first to run the PC Health Check app on the device to see the device eligibility for Windows 11. See this page for reference: How to use the PC Health Check app - Microsoft Support

    Once the PC Health Check app shows that your Surface is ready for Windows 11, Go to Windows Settings > Updates & Security then check for updates and see if the upgrade to Windows 11 is offered.

    Let me know how it goes.

    Kind regards,

    Marrion

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  1. Anonymous
    2023-06-06T13:19:11+00:00

    Hi Roshan Fazy,

    We haven't heard from you, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

    Thank you for understanding. 

    Kind regards,
    Marrion

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  2. Anonymous
    2023-06-06T14:00:37+00:00

    Greetings,

    Could not follow up on the question. Really sorry about that. Yes, we were looking for Surface Go 3 for Business.

    Thank you for your kind reply.

    Best Regards,

    Roshan.

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