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UNABLE TO EDIT EXCEL FILE WHICH BELONGS TO ME.

Anonymous
2024-09-20T15:22:03+00:00

I have an Excel file which was created by me but I store the on my business OneDrive.

For some time I have been able to open and edit the file on my Android phone using O365. Now when I try to access the file is states that it is read only and I am unable to edit without further credential access from the business.

Two days ago I was successful using the Excel App as the alternative option however this too is now showing the same error as if opening with O365.

I have my personal O365 account but cannot use this as the default authentication goes to the business account. Any guidance on this appreciated.

Microsoft 365 and Office | Excel | For education | Android

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  1. Anonymous
    2024-09-21T09:49:15+00:00

    Good Morning,

    I have since made further progress and have deleted my O365 account from my Android and reinstated it.

    Since this move I can now edit the files and see no issues so I cannot provide you with the information you are requesting

    Please close this for now and if it recurs I shall make reference to this ticket reference.

    Thank you..

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  1. Anonymous
    2024-09-20T18:41:05+00:00

    Dear BobC60,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    We are sorry to hear that you’re having trouble with editing your Excel file store on your business OneDrive. I deeply understand the inconvenience caused and apologize for it.

    We appreciate your understanding that sometimes the initial response may not resolve the problem immediately. However, we can work together to narrow down and resolve the situation. So, for further troubleshooting, could you please provide the information below:

    1. Could you please let me know if you have tried to open the Excel using Excel on Web. You can Go to OneDrive.com through your device browser and sign in using your Microsoft account > locate the file > click on the three dots (...) > click Open > click Qpen in Browser
    2. Could you please provide a screenshot related to the issue/error? You can upload the screenshot using this feature: 
      ![](https://learn-attachment.microsoft.com/api/attachments/08a7ca78-d1e7-4abc-bb77-6af4a91bdbf9?platform=QnA
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