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Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hi there, Michael! This is Marc. Thank you for reaching out to the community.
If you subscribed to a service through the Microsoft Store (such as Xbox Game Pass, Microsoft 365, or other subscriptions), follow these steps:
> Open the Microsoft Store app on your PC.
> Click on your profile icon in the top-right corner and select Subscriptions from the dropdown menu.
> In the Subscriptions section, you’ll see all the active subscriptions associated with your Microsoft account.
> Find the subscription you want to cancel and select Manage.
> Select Cancel subscription and follow the on-screen prompts to confirm.
If you're unable to cancel via the Microsoft Store app, you can manage your subscriptions directly from the Microsoft Account website:
> Visit the Microsoft Account Services page (https://account.microsoft.com/services).
> Sign in with the Microsoft account associated with the subscription.
> Find the subscription you want to cancel in the list of services.
> Click on Manage and follow the instructions to cancel or turn off auto-renewal.
After you cancel, your subscription will typically remain active until the end of the billing cycle, but auto-renewal will be turned off, so you won’t be charged again.
Let me know if you need any more help!
Best regards,