Word not allowing me to open my saved document

Celeste Mclean 0 Reputation points
2025-07-23T14:26:00.2033333+00:00

I saved a word document onto my desktop. It was my school project for school, all finished. I went to open it today and it came up with this error message 'Word experienced an error trying to open the file.' This is due in a week and I already finished the whole project. HELP!

Microsoft 365 and Office | Project | For education | Other
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  1. Rin-L 10,655 Reputation points Microsoft External Staff Moderator
    2025-07-23T14:44:41.67+00:00

    Hi @Celeste Mclean

    Thank you for posting your question in the Microsoft Q&A forum. 

    I understand how stressful it can be to face this issue, especially with an important school project due soon.

    Could you please let me know which version of Microsoft Word you're currently using? This will help me tailor the solution more accurately to your setup.

    In the meantime, there are a few steps you can try to recover your document: 

    1. Try “Open and Repair” in Word 

    • Open Microsoft Word (don’t double-click the file directly) 
    • Go to File → Open → Browse 
    • Navigate to the file on your Desktop 
    • Select the file (don’t double-click) 
    • Click the arrow next to the Open button → choose Open and Repair 

    For your reference: Open a document after a file corruption error - Microsoft Support 

    1. Unblock the File + Add Desktop to Trusted Locations 

    For your reference: How to resolve the problem "Word experienced an error trying to open the file" when opening a Word 2007/2010 file (Easy Fix Article) - Microsoft Support 

    3. Temporarily Disable Protected View 

    • Open Word → File → Options → Trust Center → Trust Center Settings 
    • Go to Protected View 
    • Uncheck all three options: 
      • Enable Protected View for files originating from the Internet 
      • Enable Protected View for files located in potentially unsafe locations 
      • Enable Protected View for Outlook attachments  User's image
    • Click OK, then try opening the file again 

    Please let me know if there are any updates. I'm happy to assist further whenever needed


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