Microsoft Clipchamp - Degradation in recording quality?

Question

Microsoft Clipchamp - Degradation in recording quality?

Fröhlich, Wolfgang 45

The quality of screen recordings has been poor for several days. It looks as if they are being recorded in a lower resolution. The video appears “pixelated.” The image is sharper in existing older recordings. According to some users it started somewhere around 07.22.2025. It is the same behaviour in app and web version of Clipchamp. There are no settings for recording quality. The quality is both worse in editing preview, as well when exporting the project. Doesn't matter if 1080p or 4k.

Has someone else expirienced this?

2 answers

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Answer 1

Marie B 610

Hello there,

Thank you for reaching out and letting us know about the issue.

We’re aware of a recent problem affecting screen recording quality in Microsoft Clipchamp, which appears to have started around July 22, 2025. Users have reported pixelated recordings, even when exporting at 1080p or 4K.

This issue affects both the app and web versions. Currently, Clipchamp does not have manual settings to adjust the recording resolution, and we understand how frustrating this can be.

Our team is actively investigating and working on a fix. We recommend keeping Clipchamp up to date and checking our support channels for updates.

We appreciate your patience, and we’re here if you have any other questions or need further assistance.

Best Regards,

Marie

Fröhlich, Wolfgang 45 Reputation points

2025-07-25T09:17:14.87+00:00

Hello Marie,

thank you for replying and confirming this issue. I'll keep an eye out for this issue and hope it will get fixed in the near future.

Best regards,

Wolfgang
atsuko 5 Reputation points

2025-08-18T16:04:45.4033333+00:00

is this problem solved? I encounter the same problem today, 18th Aug 2025
Martin Lee Jørgensen 0 Reputation points

2025-08-26T06:11:53.4+00:00

I would also like a follow-up on the issue. As of August 26th the recording quality is still poor.
Kevin Kaiser 25 Reputation points

2025-08-26T08:32:49.7433333+00:00

August 26th, and no fix yet. I have the impression, it got even worse. I did a recording in only 1080p, even removed all the other monitors, and the quality is absolute garbage. The footage cannot be used. I usually do 4k recordings while having 2x4k screens plus 1xFullHD without issues. But since July the image is pixelated and blurry, and the frames drop massively - or to be precise, while recoding, the machine responds very slowly. Windows minimise and maximise in slow motion, saving or renaming files takes ages. This was never an issue before. Could you just roll back to the latest stable Version from June 2025 or earlier?
Hogne Bø Pettersen 20 Reputation points

2025-08-27T06:06:03.0666667+00:00

It's been six weeks, and this still hasn't been fixed. Does this mean people aren't really using Clipchamp much, since Microsoft haven't put any resources for fixing this. There isn't even information online about, nor have our administrators received any emails about it. This isn't good enough!
Vincent Brunet 10 Reputation points

2025-08-28T12:40:20.36+00:00

I'm using Clipchamp to create video guide from screen capture. So I can't use it. More than a month and no update and no roll back ! What is happening ?
Koen 25 Reputation points

2025-09-03T07:44:11+00:00

Hi Marie, as you know what the problem is, when can we expect a fix? Thank you.
Wüst Lara 0 Reputation points

2025-10-02T07:04:22.2933333+00:00

Still no update? As of today quality is still very poor. I can't use it. Very frustrating

Answer 2

Martin Lee Jørgensen 0

So, I found an old Clipchamp installation (4.2.10230.0 from May 20th 2025) and installed it on my Windows 10 PC and I now have proper recording quality...

However, I also tried the same on a Windows 11 PC without any effect. (I have verified that the old version is actually installed.)

So, for anyone still rocking Windows 10 out there... there is a fix! for us plebs on Windows 11, I guess we're in forced purgatory.

Hogne Bø Pettersen 20 Reputation points

2025-09-05T07:54:39.1533333+00:00

I've gone back to using Snipping Tool for recording, and then importing it into Clipchamp. That solved it for me.

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Microsoft Clipchamp - Degradation in recording quality?

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