Is it free to call out to other EU countries from Netherlands teams phone?

Account 2 | Eurise K 20 Reputation points
2025-10-07T15:11:34.6133333+00:00

Is it free to call out to other EU countries from Netherlands teams phone?

I plan to buy the Teams Essentials and Teams Phone with domestic calling. But I wonder Is it free to call out to other EU countries from Netherlands teams phone? or it is only available to call out within Netherlands.

Please help, thank you

Microsoft 365 and Office | Subscription, account, billing | For business | Android
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  1. Killian-N 6,820 Reputation points Microsoft External Staff Moderator
    2025-10-07T15:38:32.54+00:00

    Hi @Account 2 | Eurise K,

    Thank you for posting your question in the Microsoft Q&A forum. We're happy to help you with your concern.

    Regarding to your question about Teams Phone and a Domestic Calling Plan, outbound calls are included only within the country where the plan is provisioned. In your case, the Netherlands, I'm sorry to say that calls to other EU countries are not free under the domestic plan.

    If you need to make calls to other EU countries, you have two options:

    • Add an International Calling Plan, which includes a monthly allowance for international minutes.
    • Use Communication Credits for pay-as-you-go international calls if you prefer not to upgrade.

    You can review the official details here:

    Hope this information is helpful. Please don't hesitate to reach out again for further assistance.


    As other users will also be looking for information in this community, please click on "Accept Answer" and feel free to vote for this answer. Your valuable vote will definitely help other users with similar questions to find the right channel and useful information more easily. 

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