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Why does Clipchamp always crash?

Dave Scott 0 Reputation points
2025-10-19T16:42:34.73+00:00

How come Clipchamp always crashes and never seems to be synced? Also how come is so difficult to post a question in this stupid forum? And why doesn't microsoft offer support for it's convoluted products?

Microsoft 365 and Office | Clipchamp | Other

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  1. Alex-L 1,105 Reputation points Microsoft External Staff Moderator
    2025-10-20T08:27:13.8733333+00:00

    Hi Dave Scott,

    Thanks for posting in the Microsoft Q&A Forum!

    We understand your frustration and appreciate your feedback. Please note that while we value open communication, we kindly ask that all interactions remain respectful and free from offensive language. This helps us provide the best possible support experience for everyone.

    If Clipchamp keeps crashing or won’t sync, try these fixes in order and see if it could help:

    1. Reset Clipchamp
    • Go to Settings → Apps → Installed apps.
    • Find Clipchamp, click Advanced options.
    • Select Reset (this clears app data without uninstalling).
    1. Update Graphics Drivers
    • Press Win + X → Device Manager.
    • Expand Display adapters.
    • Right-click your GPU → Update driver → Search automatically.
    • Restart your PC after updating.
    1. Clear Cache & Temporary Files
    • Press Win + R, type %temp%, and delete all files.
    • Run Disk Cleanup (search in Start menu) and clear temporary files.
    1. Repair or Reinstall Clipchamp
    • Open Microsoft Store → Library → Installed apps.
    • Find Clipchamp, choose Repair or Uninstall, then reinstall.
    1. Perform a Clean Boot
    • Press Win + R, type msconfig.
    • Under Services, check Hide all Microsoft services, then click Disable all.
    • Restart your PC and test Clipchamp.
    • (This helps identify conflicts with antivirus or third-party apps.)
    1. Fix Sync Issues
    • Ensure you’re signed in with the correct Microsoft account.
    • Check that OneDrive or cloud storage is not paused.
    • Verify your internet connection is stable.
    • Temporarily disable firewall or antivirus if they block Clipchamp.
    1. Use the Web Version as a Workaround
    • Go to https://clipchamp.com in Microsoft Edge.
    • Sign in with your Microsoft account and continue editing online.

    If you’re having difficulty posting a question on the forum, we’re here to help. Could you share what specific issue you’re encountering (e.g., error message, login problem, or navigation difficulty)?

    Please update me if anything comes up!

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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