No longer have the option to save an Excel file to .xlsx. How did I lose that capability?

Hello Greg Keller,

Thank you for posting your question in the Microsoft Q&A forum!

I understand that you are having issue with saving an Excel file to .xlsx. I truly understand how you feel. Let me assist you go through this situation.

For me to give the most relevant solution, could you please provide some information about the situation you are experiencing:

1. Where is the file stored?
   • OneDrive, SharePoint, local device, or opened from an email?
2. What is the current file format?
   • Is it already .xlsx, or something else like .xls, .csv, or .pdf?
3. Are you using AutoSave?
   • Is the AutoSave toggle turned on in the app?
4. Which Excel version are you on?
   • Can you confirm the app version from Google Play (latest update)?
5. What exactly do you see when you try to save?
   • Is “Save a Copy” available, or is the option completely missing?

In the meantime, you could try these basic steps to try fix the issue:

1. Check the menu path: Go to File → Save a Copy → This Device or OneDrive, then choose Excel Workbook (.xlsx).
2. Disable AutoSave: Turn off AutoSave (top bar toggle) to unlock more save options.
3. Convert the file: If the file is in another format, use File → Save a Copy → Excel Workbook (.xlsx).
4. Update Excel app: Ensure you have the latest version

I am looking forward for your respond. Please feel free to let me know if the suggestion helped. Thank you so much for your times.

Best Regard,

Hello,

If you are experiencing issues on excel for android please try clearing the cache in the settings menu, go to settings, apps then find excel, clear the cache and then uninstall the app, then reinstall it from the playstore and this should reset it to normal functionality.

Hope this helps,

JC

Hello Greg Keller,

I hope you're having a nice day! I wanted to follow up to see if you need any additional help. I hope everything is going well on your part.

If you have any doubts, need clarification, or new questions have arisen, don't hesitate to get in touch. I am here to support you and happy to help.

Your satisfaction is important to me, and I want to make sure you feel safe and supported throughout the process. Just tell me how I can help you more.

I look forward to hearing from you!