How to solve Microsoft Onedrive for business update (KB4022219). I try to install it manually but that also get failed.What is the solution?

Question

How to solve Microsoft Onedrive for business update (KB4022219). I try to install it manually but that also get failed.What is the solution?

UMER FAROOOK 20

Screenshot 2025-11-02 031111

3 answers

Your answer

Answer 1

Dear UMER FAROOOK,

Thank you for posting your question in Microsoft Q&A Forum.

I am sorry to hear you're experiencing issues installing the update KB4022219 for OneDrive for Business. I understand how frustrating this can be, especially when manual installation also fails with error code 0x80070643.

Here are a few steps we can try to resolve this:

1. Run Windows Update Troubleshooter

Press Windows + I to open Settings
Go to System > Troubleshoot > Other troubleshooters
Find Windows Update and Program Compatibility Troubleshooter then click Run
Wait for the scan and fix process to complete
Restart your computer and try updating again

2. Run SFC to Fix Corrupted System Files

Press Windows + S, type cmd, right-click Command Prompt, and select Run as administrator
Type the command: sfc /scannow
Press Enter and wait for the scan to finish
Restart your computer and check the update again

3. Run DISM Command

Open Command Prompt as Administrator
Run the following commands one by one:

DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth

After completion, restart your computer

4. Fix Corrupted Update Database

Open Command Prompt as Administrator
Run these commands one by one:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Restart your computer and try updating again

5. Install the Latest .NET Framework

Visit the official .NET Framework download page
Download the latest version compatible with your Windows system
Run the installer and follow the instructions
Restart your computer after installation

6. Disable Antivirus Software Temporarily

Temporarily disable your third-party antivirus software
Try installing the update again
Re-enable your antivirus after the update completes

While our initial response may not fully resolve the issue, we truly appreciate your cooperation as we work together toward identifying the most effective solution.

Let me know if the issue persists after these steps, and I’ll be happy to assist further.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Vikki-T 1,755 Reputation points Microsoft External Staff Moderator

2025-11-06T08:36:08.4733333+00:00

Dear UMER FAROOOK,

Is there any update on this thread?

If the issue has been resolved, please mark the helpful replies as answers.

This helps others in the community facing similar problems.

Thanks for your understanding.

Answer 2

UMER FAROOOK 20

Sorry! But your steps are not working.My problem is still there.

Vikki-T 1,755 Reputation points Microsoft External Staff Moderator

2025-11-11T10:46:53.2233333+00:00

Dear UMER FAROOOK,

Could you confirm if you are using an administrator account? If not, please check your Group Policy settings. In an organizational environment, certain Group Policy configurations can block the installation or update of OneDrive for Business.

Thank you so much for your understanding and cooperation.
Vikki-T 1,755 Reputation points Microsoft External Staff Moderator

2025-11-13T08:47:27.49+00:00

Dear UMER FAROOOK,

Is there any update from you?

If yes, please feel free to let us know.
Vikki-T 1,755 Reputation points Microsoft External Staff Moderator

2025-11-17T03:38:58.7633333+00:00

Dear UMER FAROOOK,

If you still have further concerns, please feel free to let us know.
UMER FAROOOK 20 Reputation points

2025-11-27T20:43:06.8533333+00:00

yes i am using administrator account
Vikki-T 1,755 Reputation points Microsoft External Staff Moderator

2025-11-28T10:39:40.5066667+00:00
Dear UMER FAROOOK,

Thank you for getting back to us and confirming that you are using an administrator account. I’m sorry to hear the issue persists even after trying the previous steps.

Since the update continues to fail with error code 0x80070643, here are some advanced steps you can try:

Uninstall and Reinstall OneDrive for Business

Press Windows + R, type appwiz.cpl, and press Enter.

Locate Microsoft OneDrive for Business, right-click, and select Uninstall.

Restart your computer.

Download the latest version of OneDrive for Business from Microsoft Download Center and install it manually.

Use Microsoft Support and Recovery Assistant (SaRA)

Download SaRA.

Run the tool and select Office > OneDrive for Business.

Follow the on-screen instructions to detect and fix issues automatically.

Check Windows Update Logs

Open Event Viewer > Windows Logs > Setup.

Look for detailed error messages related to KB4022219.

Share any specific error details here so we can assist further.

Ensure Latest Office Updates

Open any Office app (e.g., Word).

Go to File > Account > Update Options > Update Now.

Thank you again for your patience and cooperation as we work together to resolve this issue.
Vikki-T 1,755 Reputation points Microsoft External Staff Moderator

2025-12-01T08:12:18.9066667+00:00

Hi UMER FAROOOK,

It has been a while and I am writing to see how things are going with this issue.

Have you had a chance to check the replies provided?

Any update would be appreciated.
Vikki-T 1,755 Reputation points Microsoft External Staff Moderator

2025-12-03T13:05:45.7433333+00:00

Dear UMER FAROOOK,

Hope you’re doing well!

Just checking in to see how things are going with this issue.

Any update would be great, thanks!
UMER FAROOOK 20 Reputation points

2025-12-07T09:15:33.88+00:00

install error is still there
Vikki-T 1,755 Reputation points Microsoft External Staff Moderator

2025-12-09T09:48:15.7833333+00:00
Dear UMER FAROOOK,

Thank you for your patience and for trying all the recommended troubleshooting steps. Let me simplify what’s happening with the KB4022219 update. This update isn't a normal Windows patch, it's specifically for the old OneDrive for Business client (Groove.exe) that came with older MSI-based Office installations. If your system is running the modern OneDrive sync client or Office Click-to-Run, the update will always fail because it doesn't apply.

In short:

If you're on Click-to-Run Office, you don't need KB4022219 - updates come automatically.

If you still have the legacy Groove client, repair Office and install the correct MSI package (x86/x64) from the Microsoft Update Catalog.

If you've already migrated to the modern OneDrive sync client, you can safely ignore this update altogether.

This issue does not affect your system’s functionality if you are on the modern sync client.

Thank you for bringing this to our attention.
Vikki-T 1,755 Reputation points Microsoft External Staff Moderator

2025-12-10T15:41:06.8633333+00:00

Dear UMER FAROOOK,

Have you had a chance to check the comment above?

Hope this information would be helpful to you.

Thank you so much for your understand.

Answer 3

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How to solve Microsoft Onedrive for business update (KB4022219). I try to install it manually but that also get failed.What is the solution?

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