Renew subscription warning

If you are receiving a warning to renew your subscription after having already renewed it, there may be a few reasons for this issue. Here are some steps you can take to troubleshoot:

1. Check Subscription Status: Go to the Microsoft 365 Admin Center and check if your subscription is marked as active. If it isn’t, you may need to reactivate it.
2. Turn on Recurring Billing: Ensure that recurring billing is enabled for your subscription. If it’s turned off, you might need to turn it back on to avoid interruptions in service.
3. Verify Payment Method: Make sure that your payment method is up to date and that there are no issues with the payment that could affect your subscription.
4. Restart the Application: Sometimes, simply restarting the application can resolve the issue.
5. Contact Support: If the problem persists, consider reaching out to Microsoft support for further assistance.

These steps should help you resolve the warning message regarding your subscription.

References:

• Microsoft 365 Apps activation Subscription expired error
• Microsoft 365 subscription automatic license renewal fails when sppcext.dll is missing

Hello !

Firstly, head to https://account.microsoft.com/services to see which subscriptions are currently active on your account. Can you see your recently-renewed Microsoft 365 subscription ?

If it's the case, make sure your Office app is logged into the correct Microsoft. Usually, this type of error happens when Office is not using the correct account. Open any Office app, click on File > Account > Change license and log in with the correct account.

Let me know if you have any other question !