How to contact Microsoft Credentials Support for assistance

To contact Microsoft Credentials Support for assistance, you can follow these steps:

1. Go to the online support request.
2. For Product family, confirm that "Learning" is selected.
3. Under Product or Service, confirm that "Microsoft Credentials" is selected.
4. Select a high-level category that closely matches your issue.
5. For Types of Support, select "Professional No Charge".
6. Input your location and time zone.
7. Select "Email" as your preferred contact method (note that support is only available through email).
8. Describe your issue clearly, provide your Learn Username, and attach any relevant screenshots.
9. Submit the support case and you will receive a case number via email.

Credentials Support will contact you during business hours to resolve your issue.

Support:

https://v4.hkg1.meaqua.org/en-us/credentials/support/help

Support request:

https://support.serviceshub.microsoft.com/supportforbusiness/create?sapId=de16815f-2fa5-576e-4946-70cae21a4eeb