Made payment - did not receive confirmation

If you made a payment but did not receive a confirmation, it may be due to a few reasons. First, check your bank account statement to see if the payment was processed. Sometimes, charges may appear as authorizations rather than actual charges. If you see an authorization but no confirmation from Microsoft, it may take up to 48 hours for the authorization to be reversed if the transaction was declined.

If you are still experiencing issues, consider the following steps:

1. Wait for 24 to 48 hours to see if the confirmation arrives.
2. If you received an error message indicating that the payment wasn't successful, try again after 24 hours or switch to a different payment method, such as a wire transfer.
3. Ensure that your credit card has sufficient balance and that international transactions are enabled, if applicable.

If the issue persists, it may be beneficial to contact Microsoft support for further assistance.

How can I talk to a real Microsoft representative?

I need help with a possible fraud. How can I talk to a real Microsoft representative?

I need to speak to a Microsoft representative - I've called several phone numbers and received only a robot answer. How do I speak to a real person?

Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

I understand the issue you have. There is nothing to worry about. I am here to assist. May I know what payment you are referring to? In addition, you may check your order history to see if it's already pushed through:

https://account.microsoft.com/billing/orders

If the issue persists, you may reach Microsoft Accounts and Billing support by following the steps below:

Go to this link: https://support.microsoft.com/home/contact

In the search bar, type in your issue, then hit enter.

Scroll down to the bottom and select the blue button "Contact Support"