Why do I not have a license for my new purchase

If you are encountering an issue where your new purchase of Microsoft 365 is not recognized and you receive a message stating that you don’t have a license when trying to activate it in your Excel app on your Mac, there are a few steps you can take to troubleshoot the problem:

1. Ensure User Licenses are Assigned: Make sure that the license for Microsoft 365 has been assigned to your account. This can typically be checked in the Microsoft 365 Admin Center by an administrator.
2. Sign Out and Sign Back In: Sometimes, simply signing out of your Microsoft 365 account and signing back in can resolve activation issues. Open Excel, select your name or profile picture at the top, sign out, and then sign back in using your Work or School account.
3. Check the Version of Office Installed: Ensure that you have the correct version of Office installed that corresponds with your license. If necessary, uninstall and reinstall the correct version of Microsoft 365.
4. Use the Mac License Removal Tool: If you continue to have issues, consider using the Mac License removal tool to clear any existing licenses that may be causing conflicts.
5. Contact Your Microsoft 365 Administrator: If you are part of an organization, contact your Microsoft 365 administrator to confirm that your account has the necessary licenses assigned.

By following these steps, you should be able to resolve the issue with your Microsoft 365 activation on your Mac.

how do install the correct version of microsoft that I bought. I don’t see an install button anywhere

How did you purchase Office? In most cases, you install via your associated Microsoft account at https://account.microsoft.com/services .

For more, see https://support.microsoft.com/en-us/office/download-install-or-reinstall-microsoft-365-or-office-2024-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658.