Problem with Microsoft 365 and Mac OS Ventura

If you're having trouble using Microsoft 365 on Mac OS Ventura (13) and cannot upgrade to a later OS, you may want to consider the following steps:

1. Check Compatibility: Ensure that the version of Microsoft 365 you are using is compatible with Mac OS Ventura. Microsoft typically supports the three most recent versions of Mac OS, so check if your current version is supported.
2. Uninstall and Reinstall Office: Sometimes, uninstalling and reinstalling Microsoft 365 can resolve issues. You can follow the instructions on how to uninstall Office for Mac and then reinstall it from your Microsoft 365 account.
3. Repair Microsoft 365: If you are experiencing specific errors, you might want to try repairing the Microsoft 365 installation. This can be done through the Microsoft 365 apps.
4. Contact Support: If the above steps do not resolve your issue, consider reaching out to Microsoft Support for assistance with your subscription and compatibility issues.

Make sure you are signed in with the correct Work or School account associated with your subscription, as using a personal account may lead to limitations in functionality.

References:

• Microsoft 365 apps availability in plans for Mac
• Microsoft 365 Apps activation error: "Your account doesn’t allow editing on a Mac"

how do I uninstall and reinstall 365

Hello David,

The easiest way to do this is to first uninstall Microsoft 365 by going to Settings > Apps > Installed Apps, finding Microsoft 365, and clicking Uninstall. If you run into problems, Microsoft offers a cleanup tool called the Support and Recovery Assistant to remove all traces of Office. Once uninstalled, reinstall Microsoft 365 by signing in to your account at Microsoft 365 Services, clicking Install apps, downloading the installer, and following the on-screen steps. After installation, open any Office app and sign in to activate your subscription.

This might help

https://support.microsoft.com/en-us/office/download-install-or-reinstall-microsoft-365-or-office-2024-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658#installsteps=install_on_a_mac