No admin account on WIN11PRO 24H2

Question

No admin account on WIN11PRO 24H2

Bob Barr 0

I set up my new Thinkpad with my AzureAD account, but it does not have administrator privilege. How can I add a local administrator account?

Sridevi Machavarapu 8,850 Reputation points Microsoft External Staff Moderator

2025-12-10T06:27:41.76+00:00

Hello Bob Barr,

Please share your Azure AD email address and tenant ID or domain name in Private messages tab to troubleshoot this further.
Bob Barr 0 Reputation points

2025-12-10T15:10:56.0266667+00:00

Hello Sridevi,

Thanks for responding.

I worked with Lenovo for about a week on this issue before returning the laptop back to them because of it.
Sridevi Machavarapu 8,850 Reputation points Microsoft External Staff Moderator

2025-12-10T17:37:45.0733333+00:00

Hello Bob Barr,

Thank you for the update. Since the device has already been returned, we won’t be able to continue troubleshooting on that system.

For future reference, this scenario is controlled by the Local administrator settings in Microsoft Entra ID. If the option to add the registering user as a local administrator during join is set to None or disabled, the user will not receive admin rights on the device. This can be checked under:

Entra ID → Devices → Device settings → Local administrator settings

If you receive a replacement device later and run into the same issue, your tenant admin can adjust this setting in advance or add a local admin afterward using Entra ID.

Hope this helps! Feel free to reach out for any further queries.
Bob Barr 0 Reputation points

2025-12-10T17:45:39.5+00:00

Hello Sridevi,

Thanks for the information.

Unfortunately, I am new to WIN11PRO and it is not intuitive to administer via Entra.

For small businesses with few machines with infrequent administration requirements and no dedicated IT staff, there should optionally be more guidance in the installation in my opinion as the process is needlessly confusing.
Sridevi Machavarapu 8,850 Reputation points Microsoft External Staff Moderator

2025-12-10T17:56:21.5466667+00:00

Hello Bob Barr,

Thank you for your feedback — your point is completely valid. For small businesses without dedicated IT staff, the Windows 11 Pro and Entra setup can feel unnecessarily complex, and clearer guidance during installation would certainly help.

Your input on the setup experience is appreciated and will be shared with the appropriate team.

1 answer

Your answer

Sridevi Machavarapu 8,850 Reputation points Microsoft External Staff Moderator

2025-12-10T06:27:41.76+00:00

Hello Bob Barr,

Please share your Azure AD email address and tenant ID or domain name in Private messages tab to troubleshoot this further.
Bob Barr 0 Reputation points

2025-12-10T15:10:56.0266667+00:00

Hello Sridevi,

Thanks for responding.

I worked with Lenovo for about a week on this issue before returning the laptop back to them because of it.
Sridevi Machavarapu 8,850 Reputation points Microsoft External Staff Moderator

2025-12-10T17:37:45.0733333+00:00

Hello Bob Barr,

Thank you for the update. Since the device has already been returned, we won’t be able to continue troubleshooting on that system.

For future reference, this scenario is controlled by the Local administrator settings in Microsoft Entra ID. If the option to add the registering user as a local administrator during join is set to None or disabled, the user will not receive admin rights on the device. This can be checked under:

Entra ID → Devices → Device settings → Local administrator settings

If you receive a replacement device later and run into the same issue, your tenant admin can adjust this setting in advance or add a local admin afterward using Entra ID.

Hope this helps! Feel free to reach out for any further queries.
Bob Barr 0 Reputation points

2025-12-10T17:45:39.5+00:00

Hello Sridevi,

Thanks for the information.

Unfortunately, I am new to WIN11PRO and it is not intuitive to administer via Entra.

For small businesses with few machines with infrequent administration requirements and no dedicated IT staff, there should optionally be more guidance in the installation in my opinion as the process is needlessly confusing.
Sridevi Machavarapu 8,850 Reputation points Microsoft External Staff Moderator

2025-12-10T17:56:21.5466667+00:00

Hello Bob Barr,

Thank you for your feedback — your point is completely valid. For small businesses without dedicated IT staff, the Windows 11 Pro and Entra setup can feel unnecessarily complex, and clearer guidance during installation would certainly help.

Your input on the setup experience is appreciated and will be shared with the appropriate team.

Answer 1

Hailey Huong Bui 2,360 Independent Advisor

Dear Bob Barr

To add a local administrator account, you can start by signing in with your Azure AD account and opening Settings > Accounts > Other users to create a new local user. After creating the account, go to Control Panel > User Accounts > Manage User Accounts and change the account type to Administrator. If you don’t see that option, you may need to use an elevated Command Prompt by right-clicking the Start menu, selecting Windows Terminal (Admin), and running: net localgroup administrators <username> /add. This command will successfully grant the new local user administrative privileges. If your Azure AD account itself needs admin rights, you can also add it to the local Administrators group using the same command. Let me know if you run into any permissions issues, and I’ll be happy to help further.

If this solves your issue, please consider clicking “Accept answer” to help others in the community .

Thank you .

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Bob Barr 0 Reputation points

2025-11-21T17:49:13.01+00:00

This answer doesn’t resolve the issue, as I do not have the admin privilege required to carry out the instruction to add a user or start an elevated command prompt. It is really bizarre that the account I use to install the OS is not admin by default. I have reset the computer and tried again with the same result.

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No admin account on WIN11PRO 24H2

1 answer

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