Unwarranted requests to reinstall Access

If you are frequently prompted to reinstall Access, it could be due to conflicts between the different versions of Office installed on your computer. Here are some steps you can take to resolve this issue:

1. Check for Conflicting Versions: Ensure that you do not have multiple versions of Office installed that may conflict with each other. It's advisable to uninstall older versions of Office if you have them.
2. Uninstall and Reinstall Access: You can try uninstalling Access and then reinstalling it. To do this, you can use the Microsoft 365 Uninstall troubleshooter to ensure a clean uninstall.
3. Repair Office: Sometimes, repairing the Office installation can resolve issues. You can do this through the Control Panel or Settings in Windows.
4. Check for Updates: Make sure that both Office Professional Plus 13 and Office 365 are updated to the latest versions. This can help in resolving compatibility issues.
5. Contact Support: If the issue persists, consider reaching out to Microsoft Support for further assistance, as they may provide more tailored solutions based on your specific setup.

Following these steps should help mitigate the prompts to reinstall Access.

Dear Mt Zion MBC Family Ministry
Welcome and thank you for sharing your issues in Q&A forum
Based on the information you provided, the frequent prompts to reinstall Microsoft Access are likely due to a conflict between the two versions of Microsoft Office installed on your computer: Office Professional Plus 2013 and Office 365.

Microsoft Office 2013 (including Professional Plus 2013 and applications like Access 2013) officially reached its end of extended support on April 11, 2023. 

You can refer to the official information here: Office 2013 products and Skype for Business 2015 end of support on April 11, 2023 - Microsoft Lifec…

Therefore, the recommended solution to this problem is to keep only one version of Office on your computer. I highly recommend keeping Microsoft 365 as it is the newest version, continuously updated with the latest security patches and features. Here is the step-by-step process:

1.Remove Office Professional Plus 2013

• Backup Your Data: First, ensure all important data (especially your Access database files) are safely backed up.
• Navigate to Settings > Apps (or Control Panel > Programs and Features).
• Locate and select Microsoft Office Professional Plus 2013.
• Click Uninstall.

2.Repair Microsoft 365

• After removing Office 2013, run a repair on Office 365 to ensure it reclaims all necessary registry keys and configuration settings.
• Go back to Settings > Apps (or Programs and Features).
• Locate Microsoft 365 or Microsoft Office... (the name of your Office 365 installation).
• Select it and click Modify.
• Choose the Online Repair option and follow the prompts.

3.Final Steps

• Once the repair process is complete, restart your computer.
• Open Access to confirm that it starts normally and no longer displays the "Configuring" prompt or asks for reinstallation. Access will now be running on your Microsoft 365 subscription.

I hope this information is helpful to you. Thank you for your patience and understanding. Please feel free to share if any issues arise; I am ready to assist you further.

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If you must have two versions of Access available, i.e. both 2013 and M 365, then a better solution is to create a Virtual Machine to run one of them, probably the older, 2013 version. Move that into the VM, which you can use when you need it.