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My son and I play minecraft java/bedrock on pc, My sons nvme ssd corrupt and crashed and was no recoverable, So I had to buy him a new Nvme ssd. I recieve it and it is working but I am unable to figure out how to get his minecraft accoutn back, I have tried many different emails and accounts and I cant find it but I can access mine on my computer with the transaction history from when I bought the 2 copies, is there anything you can do on your end in helping me figure out his account info?
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Since you have the purchase receipt showing you bought 2 copies, this is valuable proof. Check the email receipt carefully - it should show:
The email address used for each account
Transaction ID
Date of purchase
If you have log-in issues you may try:
You may contact Support here:
Would it show on the email who I gifted the game to?
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Hi Brandon Kuhstoss,
Thanks for reaching out to Microsoft Q&A Forum. I understand you’re trying to recover access to Minecraft after replacing your NVMe SSD and want to confirm who gifted the game. For privacy and security reasons, Microsoft Support cannot disclose account details or gift sender information. However, please check these:
Your Microsoft Purchase History. Look for the Minecraft purchase include Recipient email address and Redeem code (sent via email).
Search your inbox and Sent Items for emails containing “Minecraft gift code” and “Redeem your gift”. For the recipient, the gift email sent to the recipient will show the email address you entered for them along with the redeem code and instructions
If your son redeemed the gift, the account is tied to the email used during redemption. Please use the official recovery page: https://account.live.com/acsr. Once you confirm the account, download the launcher from https://minecraft.net/download. Sign in with the recovered account to access both Java and Bedrock editions.
If you still have the gift code, you can redeem it again on the new SSD. For further assistance, visit https://help.minecraft.net.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Best regards.
