To change your birthday date on your Microsoft account, you typically need to access your profile settings. However, if your account is detected as a child account, certain options may be restricted, including changing your birthday. Here are some steps you can take to resolve this issue:
- Check Account Status: Ensure that your account is not blocked from making changes. You can do this by signing in to the Microsoft Entra admin center and checking your account profile settings.
- Contact Support: If you are unable to change your birthday due to restrictions, you may need to contact Microsoft support for assistance. They can help verify your age and change your account status if necessary.
- Parental Controls: If your account is linked to a parent or guardian's account, they may need to adjust the settings or provide consent for changes to be made.
- Age Validation: Microsoft may require age validation to ensure compliance with privacy laws. Be prepared to provide any necessary information to verify your age.
If you follow these steps and still face issues, reaching out to Microsoft support directly will be the best course of action to resolve the problem with your account.
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