my network adaptor stopped working can not connect to the internet

Sharon Hollar 0 Reputation points
2025-12-02T14:49:03.0133333+00:00

my network adaptor stopped working and i can not connect to wi fi

Microsoft 365 and Office | Microsoft Forms | For home
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  1. DaveM121 814K Reputation points Independent Advisor
    2025-12-02T15:20:52.49+00:00

    1

    Right click your Start Button and open Device Manager.

    Expand the Network Adapters section, please provide a screenshot of that window.

    2

    Click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

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