como posso recuperar uma conta pessoal antiga, sendo que não tenho as informções de segurança necessarias?

To recover an old personal account when you no longer have access to the security information, you can follow these general steps:

1. Attempt to Sign In: Start by trying to sign in to your account at the Microsoft login page.
2. Select Recovery Options: If you cannot access your account, look for the option that says "Recover your account" or similar.
3. Identity Verification: You may be prompted to verify your identity. If you do not have access to the registered phone number or security questions, you might need to provide other forms of identification.
4. Use Trusted Contacts: If you set up trusted contacts previously, you might be able to use them to recover your account.
5. Follow the Prompts: Follow the instructions provided by Microsoft during the recovery process. This may involve answering questions or providing information that proves your identity.
6. Contact Microsoft Support: If you are still unable to recover your account, consider reaching out to Microsoft Support for assistance. They may have additional options for account recovery based on your situation.

Keep in mind that the specific steps may vary based on the recovery options available for your account and the policies set by Microsoft.

References:

• How end users can perform account recovery in Microsoft Entra ID
• Overview of Microsoft Entra ID Account Recovery