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MY ACCOUNT RECOVERY EMAIL HAS BEEN COMPROMISED - I NEED HUMAN SUPPORT AND CANNOT GET THROUGH ANYWHERE

Jason Sturman 0 Reputation points
2025-12-06T06:03:41.58+00:00

My account recovery email with microsoft has been compromised. Repeated attempts to get live support have gone nowhere. I NEED THE FRAUDULENT RECOVERY EMAIL CHANGED. I need human support. Please provide any avenues to manual human verification. I tried, but it would not accept any of the information that was given.

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
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  1. Ami-T 4,125 Reputation points Microsoft External Staff Moderator
    2025-12-06T12:28:55.4366667+00:00

    Hi Jason Sturman,

    Welcome to Microsoft Q&A,

    I do apologize that your account has been compromised. Firstly, please help me use this Microsoft's tool to get a higher chance to recover your account:

    How to recover a hacked or compromised Microsoft account

    Request for Account Reinstatement

    In case the above tool did not work on your end, kindly follow this step-by-step guidance to reach out to Microsoft Home Support;

    1. Click on this page Contact - Microsoft Support, type "account recovery" to search and click "Sign in to contact support" at the bottom of the page.
    2. Sign in to another available Microsoft account. Make sure you log in with your personal account.
    3. Under Products and Services, select "Other Products".
    4. Under Categories, select "Manage Account Security" and click Confirm.
    5. Click on "Chat with a support agent in your web browser".

    Please contact chat during local working hours. I hope you can solve the problem smoothly.

    Best regard,

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