Location disabled on my online Microsoft Account

Amir Ahmed 0 Reputation points
2025-12-06T15:29:49.0033333+00:00

Hello,

When accessing my Microsoft Account online, it states that my PC has disabled its Find my Device location settings option. However, when I access the Find my Device section through settings on my personal PC device, the tab is already activated?

Can you please support me with this issue, so that I can locate my PC through my online Microsoft account?

Many Thanks

BW

Microsoft Security | Windows Autopilot
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  1. Q&A Assist
    2025-12-06T15:30:58.43+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems like there might be a discrepancy between the settings on your personal PC and what is reflected in your Microsoft Account online. Here are a few steps you can take to troubleshoot this issue:

    1. Verify Location Services: Ensure that location services are enabled on your PC. You can do this by going to Settings > Privacy > Location and checking that location services are turned on.
    2. Check Find My Device Settings: Go to Settings > Update & Security > Find My Device and ensure that the feature is activated. Sometimes, even if it appears activated, toggling it off and then back on can help.
    3. Microsoft Account Sync: Make sure that your Microsoft Account is properly synced with your device. You can sign out and sign back into your Microsoft Account on your PC to refresh the settings.
    4. Windows Update: Ensure that your Windows is up to date. Sometimes, updates can resolve underlying issues with settings not syncing properly.
    5. Check Online Account: Log into your Microsoft Account online and navigate to the Find My Device section to see if it reflects the correct status of your device.

    If the issue persists after trying these steps, you may want to contact Microsoft Support for further assistance, as they can provide more specific guidance based on your account and device configuration.


    References:


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