Microsoft Edge Managed by my Organisation

Amir Ahmed 0 Reputation points
2025-12-06T16:22:54.7233333+00:00

Hello there,

When streaming Microsoft edge using my personal PC device, I noticed on the account settings that it is 'managed by my Organisation', and so restricting my ability to browse.

I have already signed out of my works email on my PC setting in the Accounts > Access to Work or School section, and I have also

I have also logged onto my online Microsoft account using my work email, and have removed my device linked to this account through the disable a lost device section.

Following this, I reset the PC hoping that my internet browser would be disconnected from my Organisation, but the issue still persists

I would appreciate it, if you can please help me with this issue.

Many Thanks,

BW

Amir A

Microsoft Edge | Other | Windows 11
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  1. Q&A Assist
    2025-12-06T16:23:04.1966667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems that your personal device is still being managed by your organization, which may be due to a few reasons. Here are some steps you can take to resolve this issue:

    1. Check for Active Profiles: Ensure that there are no active work profiles in Microsoft Edge. You can manage profiles by clicking on your account picture in the browser and selecting Manage profile settings. If there is a work profile, you may need to remove it.
    2. Remove Work Account from Windows: Go to Settings > Accounts > Access work or school and ensure that your work account is completely removed. If it still appears, try to remove it again.
    3. Check for Group Policies: Sometimes, devices may still be managed through group policies set by your organization. You may need to contact your IT department to ensure that your device is no longer enrolled in any management system.
    4. Reset Edge Settings: You can try resetting Microsoft Edge settings to their default. Go to Settings > Reset settings and select Restore settings to their original defaults.
    5. Reinstall Microsoft Edge: If the problem persists, consider uninstalling and reinstalling Microsoft Edge. This can help clear any lingering configurations that may be causing the issue.

    If you've followed these steps and the issue still persists, it may be necessary to reach out to your organization's IT support for further assistance, as they may have additional tools or permissions to help you disconnect your device from their management.


    References:

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  2. Carl-L 4,075 Reputation points Microsoft External Staff Moderator
    2025-12-09T09:32:17.0433333+00:00

    Hello Amir Ahmed,

    Welcome to Microsoft Q&A forum. It's my pleasure to help you today.

    I understand that your Microsoft Edge function is being partly blocked. I see that you have already remove your work account from the settings, but it doesn't help. In this case, please follow these steps to fix this:

    1. Reset Microsoft Edge.
      • Go to Settings > Apps > Installed apps
      • Find Microsoft Edge and select the three dots button next to it > Advanced Settings.
      • Select "Reset". This could reset all of your Edge Settings and data, so please backup your favorites if needed.
    2. Clear credentials.
      • Type "Credential Manager" in the Windows search bar and press Enter.
      • Find and remove all credentials regarding to your work account.
      • Restart your PC.
    3. Edit registry: Disclaimer: Generally, modifying registry subkeys or work group is intended for advanced users, administrators, and IT Professionals. It can help fix some problems, however, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For further protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click How to back up and restore the registry in Windows - Microsoft Support to view the article.
      • Type "Command prompt" in th search bar and press Enter.
      • Type these commands one by one and press Enter after each.
      • taskkill /im msedge.exe /f
      • reg delete "HKCU\Software\Policies\Microsoft\Edge" /f
      • reg delete "HKLM\Software\Policies\Microsoft\Edge" /f
      • Restart your PC.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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