Sorry to be the bearer of bad news, but the error message is likely correct. You have been provided with a product key which isn't valid. You should ask the seller for your money back.
Microsoft office pro plus 2021 this product cannot be activated because the product key is not valid
SYED HASEENA
0
Reputation points
Hello There,
We recently purchased a Microsoft Office Professional Plus 2021 product key ([Moderator note: personal information removed]) online. However, when attempting to install and activate it on our Windows 11 system, we encountered the following error message:
“This product cannot be activated because the product key is not valid.”
Could you please advise on how to resolve this issue?
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2 answers
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Stefan Blom 323.7K Reputation points MVP Volunteer Moderator2025-12-08T08:03:53.9933333+00:00 -
Stefan Blom 323.7K Reputation points MVP Volunteer Moderator2025-12-08T12:49:23.48+00:00 So kindly let me know where can I find the solution about this issue.
All you can do is contact the seller.