Kiosk Mode Error message at logon

Hello Suki Singh,

The error you’re seeing in multi‑app kiosk mode (“This operation has been cancelled due to restrictions in effect on this computer”) is most often caused by how Assigned Access and AppLocker policies are applied to the apps in your kiosk profile. Even if no errors appear in Event Viewer, the restriction usually comes from AppLocker or a mismatch in the profile itself.

One important point to check is whether the apps you’ve added are fully supported in multi‑app kiosk mode. Edge works as expected, but Magnifier is an accessibility tool and doesn’t behave like a standalone app in kiosk configurations, which can cause it to be blocked. It’s also worth reviewing the AppLocker rules being pushed by Intune, as restrictions may be reapplied each time the device syncs. Ensuring the kiosk profile explicitly allows the apps you want to run is key.

You’ll also want to confirm that the kiosk account being used has the correct permissions. Multi‑app kiosk mode relies on a local standard account, and if the registry or policy settings aren’t applied cleanly, you’ll see this type of restriction error. Upgrading from 24H2 to 25H2 won’t resolve the issue on its own, since the root cause is policy enforcement rather than the OS version.

In short, the error isn’t random , it’s the kiosk/AppLocker policy blocking apps that aren’t recognized as allowed. The next step is to review your Intune kiosk profile XML, confirm that only supported apps are listed, and align AppLocker rules accordingly. Once those adjustments are made, the kiosk should load without the restriction message.

I hope this helps,

If this guidance proves helpful, please kindly click “Accept Answer” so we know we’re heading in the right direction 😊. And of course, I’m here if you need further clarification or support.

Domic Vo.