Microsoft is wasting my time! I need my money back

I'm sorry to hear about your situation with your Minecraft account. Unfortunately, I cannot assist directly with account recovery or refunds. However, I recommend you continue to reach out to Microsoft Support for assistance with your account recovery. They should be able to help you with the hacking issue and potentially guide you on the refund process if applicable.

For future reference, if you are seeking a refund for a digital purchase, you can typically request it through your account's orders page on the Microsoft website, provided you meet the necessary criteria for refunds.

I understand this can be frustrating, and I hope you find a resolution soon.

References:

• Managing refunds and chargebacks from your service

Hi,

Sorry your facing this kind of issue, When a hacker changes both your primary and recovery email, Microsoft’s security system locks the account to prevent further compromise. That’s why recovery feels slow it’s designed to protect ownership, not bypass instantly.

 Your best options now is:

Submit the Account Recovery Form with detailed info: https://account.live.com/acsr.

Include proof of purchase for Minecraft (transaction ID, receipt).

If recovery fails, escalate via Microsoft Support or Minecraft Help for refund/account reset.

Let me know how it goes, Happy to help!