What is microsoft charging my credit card for?

If you are receiving charges on your credit card from Microsoft, it could be due to several reasons. Common reasons for unexpected charges include:

1. Subscription Fees: If you have activated any Microsoft services or subscriptions, such as Microsoft 365 or Azure, you may see charges related to those services.
2. Billing Frequency Changes: If you changed your billing frequency from monthly to annual, this could result in a larger charge.
3. Trial Periods Ending: If you were using a free trial that has now converted to a paid subscription, charges may apply.
4. Multiple Subscriptions: If you have multiple subscriptions, charges can come from different services.

To stop the charges, you may want to review your subscriptions and billing settings. You can also contact Microsoft support for assistance in understanding the specific charges on your account.

Regarding tags, they are often used in various Microsoft services for categorization and organization of resources. A "child tag" typically refers to a tag that is a subset of a parent tag, allowing for more detailed categorization.

References:

• Why am I getting billed for Microsoft 365 after I activate the benefit?
• How charges are processed

Hello wendy greenwalt,

Thank you for posting your question in the Microsoft Q&A forum!

I understand that you are having issue with unrecognized charged. I truly understand how you feel. Let me assist you further.

I am so sorry for the inconvenient it might cause. With this situation, I suggest you contact the Microsoft Customer Service team directly for the best assistance. Please understand for me that I would like to help you. But this community is a user-to-user forum, and I don't have access to the user's data and I'm not authorized to do so.

To contact Microsoft Support:

1. Visit this site: Contact – Microsoft Support
2. Type Contact in the search box.
3. Now, click on Get Help and select Contact Support or enter below to contact support.
4. Go to the Products & Services tab and Select Billing & Subscriptions or Payment & Charges.
5. Go to Confirm.
6. You can now choose the Chat with a support agent option in your web browser.

The following images indicate in detail the steps to contact them:

Please note that the chat support team only works during certain working hours. Therefore, if the last window indicates that you are unavailable, try opening it again the next day. If you prefer phone support, you can leave a phone number. That way, they can call you and help you.

For more information and to check for refund eligible you can refer to this website, follow the steps instruction:

https://support.microsoft.com/en-us/account-billing/how-to-get-a-refund-on-a-microsoft-subscription-67dca30b-b323-44d5-acc2-e02f9902c472

I hope this helps in your situation. Feel free to let me know if you have another update.

Sincerely,

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Hello wendy greenwalt,

I hope the information I shared earlier was helpful in addressing your issue. If the previous methods haven’t been effective, please feel free to let me know. I’d be happy to explore the issue more deeply with you so we can work together toward a better solution.

If you found the answer helpful, we kindly invite you to mark it as the accepted answer. Once marked, it will automatically be pinned to the top. Since many other users also search for information in this community, your valuable contribution will help them easily find the right channel and useful insights more quickly.

Thank you very much, and I wish you a great day.

Best Regards,