Update problem

It seems like you are experiencing an issue where the Windows 11 installation process is getting interrupted and restarting the download from 0%. This can happen for a few reasons, including network issues or problems with the Windows Update service. Here are some steps you can take to troubleshoot this issue:

1. Check Your Internet Connection: Ensure that your internet connection is stable. A weak or intermittent connection can cause the download to restart.
2. Free Up Storage Space: Make sure you have enough free space on your laptop. Windows 11 requires additional space for the installation process, so clearing up some storage might help.
3. Run Windows Update Troubleshooter: Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters and run the Windows Update troubleshooter. This can help identify and fix issues related to Windows Update.
4. Use the Windows 11 Installation Assistant: If the update continues to fail, consider using the Windows 11 Installation Assistant from Microsoft’s website. This tool can help facilitate the upgrade process more smoothly.
5. Check for Updates Again: Sometimes, re-checking for updates can resolve the issue. Go to Settings > Update & Security > Windows Update and click on Check for updates.

If these steps do not resolve the issue, you may want to consider downloading the Windows 11 ISO file and creating a bootable USB for installation as an alternative method.

References:

• Windows 10 to Windows 11 Upgrade
• Paths to Windows 11 Upgrades
• Troubleshooting Common Upgrade Issues
• Windows in education
• Windows 11, version 23H2 known issues and notifications

Hi,

This is an issue many have seen.

The download will "bounce" back to 0% and

then continue and finish usually.