I would like to speak to a Microsoft Representative regarding my 2 yearly subscription bills.

It seems that you may be receiving multiple invoices due to the changes in billing periods for Microsoft 365 subscriptions. When a subscription renews, you might receive two invoices in the same month: one for the previous term and another for the upcoming term. This is especially true if your subscription was set to renew around the time of your inquiries.

Regarding your request to speak with a Microsoft representative, you can contact Microsoft support for assistance with your billing inquiries. They will be able to provide you with detailed information about your invoices and any other concerns you may have.

References:

• Why am I getting billed for Microsoft 365 after I activate the benefit?
• Understand your invoice for your Microsoft MCA billing account

I would like to speak to a Microsoft Rep as your online support is too difficult to follow through with answering my questions.

Hi,

Since we do not have access to your account to check this for you, you can contact Microsoft Billing Support by following the steps below:

Click this link: https://support.microsoft.com/contactus/

Sign in to your Microsoft account.

Select Microsoft 365 > Click 'Get home support'.

Type "Chat with an agent" from the text field and press Enter.

Click "Contact support" at the bottom.

Select the product you need help with.

Follow the prompts to connect with a live agent.

Customer service phone numbers: https://support.microsoft.com/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2