To recover access to your Microsoft account associated with your email, you can follow these steps:
- Reset Your Password: If you have forgotten your password, you can try to reset it by visiting the Reset a forgotten Microsoft Account Password page. This will guide you through the recovery options available.
- Account Recovery Options: If the standard recovery options are not working, you may need to use the Microsoft Account Help self-service for further assistance. Unfortunately, Microsoft Credentials Support cannot assist with recovery of personal Microsoft accounts directly.
- Verification of Identity: If you are unable to recover your account through the above methods, you may need to provide verification of your identity through the recovery process outlined in the Microsoft support documentation.
- Transfer of Exam Discount: As for transferring the event-based exam discount to another account, this typically requires direct support from Microsoft. You would need to contact Microsoft support directly for assistance with this request.
Make sure to provide any necessary information they may require to verify your identity when you reach out for support.
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