Same error here. Work tab works fine, Web tab keeps responding with this same error. Cleared browser cache, no help. Same situation with phone and separate VDI workstation. Any idea to fix this?
ms copilot error message - Sorry, I wasn't able to respond to that. Is there something else I can help with
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 57.99999999999999%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Katy Cracknell
5
Reputation points
I keep getting an MS Copilot error message saying 'Sorry, I wasn't able to respond to that. Is there something else I can help with'
I have cleared the cache, used a private window, and rebooted, and I still have the same issue.
Microsoft Copilot | Other
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 87%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Angela Peterson 0 Reputation points2025-12-09T12:59:34.78+00:00 Yeah, I just saw a news story that broke an hour ago that says they have a major outage.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 12%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESV%3C/text%3E%3C/svg%3E)
Sami Viitanen 0 Reputation points2025-12-09T12:59:21.37+00:00 -
Angela Peterson 0 Reputation points
2025-12-09T13:00:52.8333333+00:00 I don't think it's anything you are doing, I think it's a Microsoft wide outage. We'll just have to wait until it's back up and running again (or use a different AI!)
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