My windows 11 home stopped working

Hi Enormous,

Thank you for reaching out to Microsoft Q&A forum. I completely understand how frustrating it can be when your system suddenly boots into BIOS instead of Windows, especially when you haven’t made any changes.

As per my understanding, the problem seems to have appeared after the repair. It’s possible that BIOS settings were reset or hardware was reconnected during service. In such cases, the following steps often resolve the issue:

• Restart your PC and enter the BIOS setup (usually by pressing F2, DEL, or ESC during startup). Look for your SSD or HDD under “Boot” or “Storage” settings. If the drive is missing, it could indicate a loose cable or a hardware issue. Reseating the drive or asking the technician to check connections can often fix this.
• In BIOS, ensure that Windows Boot Manager is listed as the first boot device. If another device (like USB or Network) is first, Windows won’t load. Adjusting the boot priority to make Windows Boot Manager first can restore normal startup.
• If the PC still doesn’t boot, create a Windows recovery USB using Microsoft’s Media Creation Tool. Boot from this USB, select Repair your computer, then choose Startup Repair. This tool automatically fixes common boot issues without deleting your files.

If Startup Repair doesn’t work, you can manually repair boot files. In the recovery environment, open Command Prompt and run:

bootrec /fixmbr  
bootrec /fixboot  
bootrec /rebuildbcd  

These commands repair the Master Boot Record and rebuild the Boot Configuration Data, which often resolves persistent boot problems.

Please keep me posted on how it goes, and feel free to reach out if you need any further assistance. I'm here to help.

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