trying to download windows 11 update 24H2, getting error 0xc1900107

Hi Meli, that error usually means there’s leftover update files from a previous attempt that are blocking the new one. Even if nothing looks like it’s running, the system still thinks an update is in progress. The quickest fix is to clear the Windows Update cache and restart the update service. You can do this by opening Command Prompt as admin and running these commands one by one: net stop wuauserv, net stop bits, then go to C:\Windows\SoftwareDistribution and delete its contents, then run net start wuauserv and net start bits. After that, reboot and try the update again. If it still fails, I’d check if you have any pending restart flags in Settings > Windows Update, or if there’s a third-party antivirus that might be interfering.

The error code 0xc1900107 typically indicates that there are pending updates that need to be installed before you can proceed with the current update. Here are some steps you can take to resolve this issue:

1. Check for Pending Updates: Go to Settings > Update & Security > Windows Update and check if there are any updates that are pending installation. Install them if available.
2. Use Windows Update Troubleshooter: You can run the built-in troubleshooter for Windows Update. Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update and run the troubleshooter.
3. Clear Software Distribution Folder: Sometimes, clearing the Software Distribution folder can help. You can do this by stopping the Windows Update service, deleting the contents of the Software Distribution folder, and then restarting the service. Here are the steps:
   • Open Command Prompt as an administrator.
   • Type net stop wuauserv and press Enter.
   • Type net stop cryptSvc and press Enter.
   • Type net stop bits and press Enter.
   • Type net stop msiserver and press Enter.
   • Navigate to C:\Windows\SoftwareDistribution\Download and delete all files in this folder.
   • Go back to Command Prompt and type net start wuauserv, net start cryptSvc, net start bits, and net start msiserver to restart the services.
4. Disk Cleanup: You mentioned using Disk Cleanup, but ensure that you select "Windows Update Cleanup" as well to remove any unnecessary files related to previous updates.
5. Check for Disk Space: Although you have 167GB free, make sure that your system partition has enough space for the update process.
6. Try ISO Download Again: If you continue to have issues with the ISO download, it could be a temporary issue with the Microsoft servers. You might want to try again later or use a different network if possible.

If these steps do not resolve the issue, you may want to consider seeking additional support from Microsoft or checking their forums for similar issues.

References:

• Resolved issues in Windows 11, version 24H2
• Windows Update common errors and mitigation