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How to fix bitlocker not recognized by Windows 11 pro used to create it

Olufisayo A 0 Reputation points
2025-12-09T23:09:29.45+00:00

I use my laptop with Windows 11 Pro to attempt to encrypt a removable hard drive using bitlocker. While encrypting the files, system detached self from the drive. When i tried to do the encryption again on the same laptop, i got a message that the drive is bitlocker protected. The system could not recorgnize the bitlocker and it came with a further message that i should try and use another pc with a newer version of windows. But my windows version is the latest, it was what i used to encrypt it. What can i do to open the drive?

Moved from: Microsoft System Center | Other

Windows for home | Windows 11 | Recovery and backup
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  1. Q&A Assist
    2025-12-09T23:09:40.31+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To resolve the issue of your removable hard drive being recognized as BitLocker protected but not accessible on your Windows 11 Pro laptop, you can try the following steps:

    1. Ensure the Drive is Properly Connected: Make sure that the removable hard drive is securely connected to your laptop. Sometimes, a loose connection can cause recognition issues.
    2. Use the BitLocker Recovery Key: If you have the BitLocker recovery key, you can use it to unlock the drive. When prompted, enter the recovery key to access the drive.
    3. Check for Updates: Ensure that your Windows 11 Pro is fully updated. Sometimes, updates can resolve compatibility issues with BitLocker.
    4. Try Using Command Prompt: You can attempt to unlock the drive using the Command Prompt. Open Command Prompt as an administrator and use the following command: 
         manage-bde -unlock X: -RecoveryPassword YOUR-RECOVERY-KEY
      Replace X: with the drive letter of your removable hard drive and YOUR-RECOVERY-KEY with your actual recovery key.
    5. Use a Different Computer: If possible, try connecting the drive to another computer that supports BitLocker. This may help in accessing the drive if there are compatibility issues with your current system.
    6. Check Disk Management: Open Disk Management to see if the drive is recognized there. If it appears as unallocated or has a different file system, you may need to format it (note that this will erase all data on the drive).

    If these steps do not resolve the issue, you may need to consider data recovery options or consult with Microsoft support for further assistance.

    References:

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