Why is my account saying it will send a code to some other email address??

Hey there! Nice to meet you!

If the recovery email showing up is not yours, this means your Microsoft account was compromised. The hacker was able to remove your account's primary email/security info email and replace it with the hacker's email.

The only way to recover a hacked account is through the official Microsoft troubleshooter guide:

https://support.microsoft.com/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

If the account recovery web form doesn't work, and since the security info has been replaced by the hacker, I'm afraid there is no other working method to recover the Microsoft account, and Microsoft Support cannot help either.

Thank you for your understanding.

Best regards,

Darhyl

Unfortunately, your only option is through the account recovery webform: https://account.live.com/acsr

If it doesn't work, I'm afraid there is nothing that can be done to recover the account.

However, I would recommend reaching out to Microsoft Support immediately as they can possibly suspend the account permanently once they have confirmed that the account can no longer be recovered in order to prevent the hacker from using the account:

https://support.microsoft.com/home/contact?SourceApp=smc2&ContactUsExperienceEntryPointAssetId=S.HP.SmcContactUsLanding

Type "Microsoft 365 sign-in problem" > Click "Get Help" > Scroll down and select the option "Sign in to contact Support" > Microsoft 365 and Office > Billing and Account Profile Questions > Confirm > then select "Chat with a support agent in your web browser"

Best regards,

Darhyl