Loops not allowing access - I can't see Notes during meeting

It seems like the issue you're experiencing with accessing Loop components in Microsoft Teams could be related to permissions. Here are some potential reasons and solutions:

1. Permissions: Ensure that the owner of the Loop component has granted you the necessary permissions. If the default file permissions for your organization are set to "Specific people," the owner must explicitly add you to the permissions list.
2. External Access: If you are an external recipient, you may not be able to view or collaborate on the Loop component unless your organization has enabled sharing with external recipients.
3. Loop Component Settings: Check if Loop components are enabled in your organization. If they are disabled, you won't be able to create or access Loop components. You may need to contact your IT administrator to verify this.
4. Browser Issues: Sometimes, browser settings or extensions can interfere with accessing certain features. Try accessing the Loop component in a different browser or in incognito mode to see if that resolves the issue.
5. Cache and Cookies: Clearing your browser's cache and cookies can sometimes resolve access issues. After clearing, try reloading the page.

If none of these solutions work, it might be beneficial to reach out to your IT support for further assistance, as they can check the specific settings and permissions related to your account.

References:

• Overview of Loop components in the Microsoft 365 ecosystem
• Admin policies for Loop components and Loop workspaces

Hello @Abi Patawaran,  

Thank you for reaching out to the Q&A forum! 

To support you better, please provide me more detail: 

1.I noticed you tagged this under “Microsoft Teams for business,” so could you confirm if your account is a work account managed by your organization? 

2.Is your account are trying to access Loop link under the same organization as your supervisor? 

3.Are you accessing the Loop component via Microsoft Teams desktop, web, or mobile? 

4.Could you share a screenshot of the error message?  

Note: I will help you blur or hide any personal information if needed.      

5.If possible, could you ask someone else in your organization to create a new Loop and share the link with you, then check if you experience the same error? 

Please understand that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to identify the root cause and find a solution.             

Looking forward to hearing from you.        

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.   

1. Yes, it’s a work account created and managed by my company.
2. Yes
3. Microsoft Teams Desktop app
4. 
   
5. Yes, it's the same. My manager created a new one and i still can't access it.