Share via

Copilot App on Windows 11 does not recognise Mic

Andrew Holmes 0 Reputation points
2025-12-10T15:48:07.86+00:00

Copilot App on Windows 11 does not recognise Mic, i have checked privacy settings and authorised mic access. It works ok if i use Copilot on Microsoft Edge.

Microsoft Copilot | Windows Copilot | App
0 comments

4 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Emma1-N 1,645 Reputation points Microsoft External Staff Moderator
    2025-12-11T02:42:56.0033333+00:00

    Welcome Andrew Holmes,

    Thank you for reaching out to the Microsoft Q&A forum. I am sorry to hear about your issue where the Copilot app in Windows 11 does not recognize your microphone. 

    You can try the following steps to troubleshoot the issue: 

    Option 1: Check App Permission 

    • Go to Settings > Privacy & security > Microphone and make sure that the toggle for the Copilot app is turned on. 

    Option 2: Repair and Reset the App 

    • Go to Settings > Apps > Installed apps, find Copilot app, click the three dots and select Advanced options, scroll down and choose Repair (If the issue still persists, select Reset). 

    Option 3: Update Driver 

    • Go to Device Manager > Audio inputs and outputs.  Right-click your microphone (such as Realtek Audio), select Update driver > Search automatically for drivers.  Restart your PC after completing the update. 

    Option 4: Uninstall and Reinstall the Copilot App 

    • Update the Copilot app from the Microsoft Store and restart your PC to apply any microphone-related patches. 

    I really hope that the information I gave above was helpful to you. Please feel free to reply below and let me know if you have further concern on this matter.  

    P/S: If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".     

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

  2. Andrew Holmes 0 Reputation points
    2025-12-13T15:19:09.6733333+00:00

    I have done as you suggested but the Copilot App still doesn't work. It works fine if I use it through Microsoft Edge. When I click on the Microphone icon a message displays - "I cant hear you. Try speaking again or check your Mic".

    I am using a USB Mic but I I have also tried another Mic connected into my motherboards 3.5mm Mic input socket and the same message appears.

    It use to work fine up to about a month ago.

  3. Andrew Holmes 0 Reputation points
    2025-12-16T17:58:08.48+00:00

    Hi,

    I have done the Network Reset and Copilot App still doesn't work, although Copilot on Edge works fine.

  4. Andrew Holmes 0 Reputation points
    2025-12-19T16:08:28.47+00:00

    I have changed the DNS settings as you suggested and I still get the same message - "I cant hear you. Try speaking again or check your Mic"

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.