Upload Failed: Location not found / The URL ‘[url]’ is invalid. It may refer to a nonexistent file or folder, or refer to a valid file or folder that is not in the current Web

Jay 0 Reputation points
2025-12-10T17:56:27.57+00:00

We have a SharePoint Documents library with about 8000 files, about 160 GB of data. We use Content Types, with managed metadata. This includes Document Sets with shared columns.

Issue

Unable to edit existing files and metadata: Today suddenly all our existing files are not editable.
Lost column data: Additionally it appears at least one of the managed metadata columns (multiple choice) has lost all of its data. This seems to be confirmed when looking at Views; the 8000 or so files are missing from all of the views using the managed metadata column. But the data is still stored in the file XML it appears, as creating a copy makes the properties visible on the copy.

Copies have the same read-only issue.

Newly created documents seem to be unaffected, and working fine.

Changes made before the issue

  1. Published a new content type.
    1. I accidentally added a field with the same name: Project (single line of text) when we already had a Project (managed metadata). Later removed from content type, and deleted from the Library.
  2. Republished multiple content types with replaced templates.
  3. Toggling the Document Set content type shared columns on/off.

Not aware of any other changes.

Word:

Yellow banner:

UPLOAD FAILED This file wasn't uploaded because the specified path wasn't found on the server. [Save a Copy] [Discard Changes]

User's image

File > Info: Upload Failed: Location not foundUser's image

Microsoft PowerPoint

We can't upload your changes at the moment because we can't connect to the server. We've saved them locally and will retry uploading your file the next time it's opened.

User's image

SharePoint Library

Red banner: When editing file metadata in grid view:

The URL ‘[url]’ is invalid. It may refer to a nonexistent file or folder, or refer to a valid file or folder that is not in the current Web

User's image

When moving to a new site, then back to the original library:

1 item wasn't moved
Failed to verify the existence of destination location.

User's image

Microsoft 365 and Office | SharePoint | For business | Windows
0 comments No comments
{count} votes

3 answers

Sort by: Most helpful
  1. Q&A Assist
    2025-12-10T17:56:43.5966667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems you are encountering issues with editing existing files and metadata in your SharePoint library, along with receiving error messages indicating that the URL is invalid. Here are some steps you can take to troubleshoot and potentially resolve the issue:

    1. Check Content Type Changes: Since you mentioned publishing a new content type and removing a field, ensure that the content types are correctly configured and that there are no conflicts with field names. Sometimes, changes in content types can affect existing documents and their metadata.
    2. Verify Managed Metadata: Since you noted that a managed metadata column has lost its data, check if the term store is functioning correctly. If the term store is not accessible or if there are issues with the terms, it can lead to data loss in managed metadata columns.
    3. Re-index the Library: If the library has a large number of files, consider re-indexing the library. This can sometimes resolve issues related to views and metadata not displaying correctly.
    4. Check Permissions: Ensure that users have the necessary permissions to edit the files and metadata. Sometimes, permission changes can lead to unexpected behavior.
    5. Clear Browser Cache: Sometimes, browser cache issues can cause problems with SharePoint. Clearing the cache or trying a different browser can help identify if this is the issue.
    6. Check for Server Issues: If the problem persists, it might be worth checking if there are any ongoing issues with the SharePoint server or if any updates were applied that could have affected functionality.

    If these steps do not resolve the issue, consider reaching out to Microsoft support for further assistance, especially since it involves managed metadata and content types which can be complex to troubleshoot.


    References:

    0 comments No comments

  2. Vy Nguyen 7,835 Reputation points Microsoft External Staff Moderator
    2025-12-10T20:12:20.9333333+00:00

    Hi @Jay

    Thank you for posting your question in the Microsoft Q&A forum.  

    Based on your description, you’re seeing Word show “Upload Failed: Location not found,” SharePoint display “The URL ‘[url]’ is invalid,” and managed‑metadata values missing from views, while new files still work. We truly appreciate the detailed information you provided and the steps you’ve already taken. 

    This typically occurs when recent schema changes have introduced a mismatch between the library and the Office/SharePoint clients. Publishing or republishing content types, adding a duplicate column name (such as a second Project), or altering the managed metadata binding can cause the client to misread the file’s location and the column associations. When the managed metadata column loses its term set association or internal name alignment, views that depend on that column may no longer return items. 

    Below are some workarounds that suit for your situation:  

    1/ Begin by ensuring the paths are correct and opening the library. 

    • Open the affected library, copy its URL, and open a sample document using Open in app. In Word, check File → Info to ensure the location matches the library URL.  
    • If you use OneDrive sync, sign out/in of Office, pause and resume sync, then retry from the synced location. 

    2/ Then, establish proper alignment between content types and metadata definitions. 

    • In Library settings → Content Types, keep only the authoritative managed metadata Project column. Remove the duplicate text-based Project column.  
    • In Site settings → Term Store, confirm the managed metadata column is bound to the correct term set.  
    • In Document Set settings, include Project as a shared column and apply Update content types so the shared columns are pushed to all items. 

    3/ Next, restore views to proper functionality and update indexes accordingly. 

    • Edit views that filter or group by Project to use the managed metadata column, then save. 
    • Go to Library settings → Advanced settings → Reindex document library.  
    • If the issue spans more than this library, consider Reindex site and retest with a few sample items. 

    4/ Finally, confirm access rights and perform diagnostics as necessary. 

    • Verify Edit permission and whether check-out is required.  
    • Update and check in one sample file to confirm changes are accepted. If the error persists, capture a browser trace (press F12 on the library page, reproduce the save, and note any 404 on the document path or 400 on list metadata calls) and share the site/library URL plus one sample server-relative path. 

    5/ As your account is managed by your organization, please contact your IT administrator to check your permission and policies. For a more efficient resolution, we recommend using your administrator account or contacting your IT administrator to submit a support request directly to Microsoft Support team.    

    They can raise a support ticket by visiting: Get support - Microsoft 365 admin | Microsoft Learn 

    As community moderators, we appreciate your understanding that our access to internal development details is limited. Our primary role is to guide users toward the appropriate resources and support channels. While we may not have visibility into deeper backend analysis, we’ll continue doing our best to support you within the scope of our responsibilities.  

    I hope this information is helpful. Please follow these steps and let me know if it works for you. If you have any updates regarding the issue, please feel free to share them with me.   

    Thank you for your patience and your understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.   

    I look forward to continuing the conversation.  


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".   

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

    0 comments No comments

  3. Jay 0 Reputation points
    2025-12-11T12:37:16.2533333+00:00

    The problem persists.

    My thought process.

    • It could be another Managed Metadata column, "Domain", which contains a multi-choice selection (e.g. Finance, Engineering, Testing, Project Management, Processes). This column is showing as blank, or "(!) Required info" for content types where this is mandatory.
    • If there is a column with data validation, I have been completely unable to find it.

    I tried creating a new library, using the original library as the source, and got the below error message:

    User's imageUser's image

    User's image

    User's image

    User's image

    I tried moving the file to a different unconnected library, and it seems file edits were possible.


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.