To show multiple email accounts on Outlook for Android, you need to ensure that the accounts are properly configured and that you have the necessary permissions to access them. Here are some steps to troubleshoot the issue you are facing:
- Check Account Configuration: Make sure that the additional accounts are correctly added to your Outlook for Android. You can do this by going to the account settings in the app and verifying that the accounts are listed.
- Permissions: Ensure that you have the correct permissions to access the emails from the linked accounts. If these accounts are shared or delegated accounts, confirm that you have been granted the necessary access rights.
- Refresh the App: Sometimes, simply refreshing the app can help. Close the Outlook app completely and then reopen it to see if the emails from the additional accounts appear.
- Check Sync Settings: Go to the settings of each account and ensure that sync is enabled. This will allow Outlook to fetch emails from those accounts.
- Re-add Accounts: If the emails still do not display, consider removing the accounts from Outlook for Android and then re-adding them. This can sometimes resolve syncing issues.
- Update the App: Ensure that you are using the latest version of Outlook for Android. Updates often contain bug fixes and improvements that can resolve issues with account syncing.
If you follow these steps and still encounter issues, you may want to consult Microsoft support for further assistance.
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