To cancel your Microsoft 365 subscription, you can do so through the Microsoft 365 admin center. Here are the steps:
- Go to the Microsoft 365 admin center.
- If you're using the Simplified view, select Subscriptions. If you're using the Dashboard view, go to Billing > Your products.
- Select the subscription you want to cancel.
- On the subscription details page, in the Billing settings section, under Subscription status, select Cancel subscription.
- Follow the prompts to complete the cancellation.
If you are eligible for a refund, it typically depends on the type of billing account you have and when you cancel. If you have an MCA billing account type, you can receive a prorated refund if you cancel within seven days of the subscription start or renewal. If you cancel after that period, you may need to turn off recurring billing to stop future charges.
For specific billing inquiries or to request a refund, you may need to contact Microsoft support directly. Unfortunately, the context does not provide a specific phone number for cancellation or support, but you can find support options through the Microsoft 365 support page.
Make sure to check your billing account type and follow the appropriate steps based on that.
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