hello , i own minecraft from 2017 long time ago , now not!!!

Question

hello , i own minecraft from 2017 long time ago , now not!!!

Raad Aref 0

i loged to my account and a found that i dont have the game!

they asked me to buy it again!!

all my level on Hypixel server!

i contact minecraft support they said talk to Microsoft!

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Answer 1

Aron 7,035 Independent Advisor

Hi, I understand how concerning it feels to see Minecraft asking you to buy it again after owning it for years.

This usually happens because Mojang accounts were migrated to Microsoft accounts, and if your old Mojang account wasn’t migrated or was linked to a different Microsoft email, the game won’t show as owned.

The first thing to check is whether you’re signed in with the correct Microsoft account that holds the license, go to http://account.microsoft.com/billing/orders and look for Minecraft in your purchase history.

If you find it, sign out of the Minecraft Launcher and log back in with that same email.

If you don’t see the game on any of your accounts, it likely means the migration never happened, and the official policy now requires purchasing the current Java & Bedrock bundle.

Can you confirm if you’ve checked all your Microsoft emails for the purchase history, and do you remember migrating your Mojang account before December 2023?

Regards,
Aron

Raad Aref 0 Reputation points

2025-12-10T21:02:53.8+00:00

hi ,

the email is ******@gmail.com for both Mojang & Microsoft.

i was a Youtubre long time ago : https://www.youtube.com/@YoNeyers/videos

i went to purchase history the max i can go is 7 years , i have the game from 2017 or sth.

loong time ago.

my name in game was (Neyers).
Aron 7,035 Reputation points Independent Advisor

2025-12-11T13:58:54.06+00:00

Got it, thanks for sharing those details.

Since you’re using the same Gmail for both Mojang and Microsoft, the issue is likely tied to the migration process or account recognition.

Even if your purchase was from 2017, the migration deadline was December 2023, and if the Mojang account wasn’t migrated or linked properly, the game won’t appear in your Microsoft purchase history.

Here’s what you can do: double-check the Microsoft Order History for any Minecraft entries and make sure the Minecraft Launcher is signed in with that exact Microsoft account.

If nothing shows up, it means the migration didn’t happen, and the official stance now requires buying the Java & Bedrock bundle.

Quick question, when you log into the launcher, does it show your old username “Neyers” anywhere, or does it look like a completely new profile?

That will help confirm if your UUID carried over or if it’s a fresh account.
Raad Aref 0 Reputation points

2025-12-11T15:11:11.7766667+00:00

no it shows my as new profile with username (YoNeyers) not (Neyers) they got YoNeyers from xBox.

my youtube channle is a prov that i own the game , with user name (Neyers)

i dont wanna lose my level bro , what should i do?
Aron 7,035 Reputation points Independent Advisor

2025-12-11T15:15:44.8066667+00:00

You’re on a new Microsoft profile now, which means your old Mojang account wasn’t migrated before the deadline, so the UUID tied to “Neyers” is gone and Hypixel sees you as a new player.

There’s no official way to recover that old account because migrations closed in December 2023, and support can’t restore progress.

The only option now is to buy the Java & Bedrock bundle under your current account.

If you want to double-check, look for any Mojang migration emails or receipts in your old inbox, if you find one, we can try to recover the correct Microsoft account.

Did you ever see or complete that migration email back then?

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hello , i own minecraft from 2017 long time ago , now not!!!

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