New unused Microsoft Windows Server 2025 Standard OEM key unreadable damaged

IT Ventures CSP 0 Reputation points
2025-12-10T21:16:26.08+00:00

We purchased a Microsoft Windows Server 2025 Standard OEM when trying to reveal the product key part of the key is dammaged , unable to retreive it, the licnese cost us AUD1500

Windows for business | Windows Server | Devices and deployment | Licensing and activation
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  1. Q&A Assist
    2025-12-10T21:16:32.5233333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If your Microsoft Windows Server 2025 Standard OEM key is damaged and unreadable, you may need to consider a few options:

    1. Contact the Vendor: Reach out to the retailer or vendor from whom you purchased the OEM key. They may have policies in place for replacing damaged keys, especially if you can provide proof of purchase.
    2. Microsoft Support: You can contact Microsoft support for assistance. They may be able to help you verify your purchase and provide a replacement key if you can prove ownership.
    3. Documentation: Keep any documentation related to your purchase, such as receipts or invoices, as this can help in your discussions with the vendor or Microsoft support.
    4. Check for Backup: If you have any backup of the product key (like in an email confirmation), check there as well.

    Unfortunately, if the key is irretrievably damaged and you cannot get a replacement, you may need to purchase a new license.

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  2. IT Ventures CSP 0 Reputation points
    2025-12-10T21:18:39.6066667+00:00

    what is the best contact number for microsoft regarding this issue

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