Bitlocker recovery key doesn't appear on page

If you're unable to access your BitLocker recovery key from your Microsoft account due to a loading issue, here are some steps you can take:

1. Try Different Browsers: Sometimes, the issue may be browser-specific. Try accessing the page using different web browsers (e.g., Chrome, Firefox, Edge).
2. Check Microsoft Services Status: Occasionally, there may be outages or issues with Microsoft's services. You can check the status of Microsoft services online to see if there are any reported problems.
3. Use Another Device: If possible, try accessing your Microsoft account from a different device or network to rule out device-specific issues.
4. Contact Support: If the issue persists, consider reaching out to Microsoft Support for assistance. They may be able to help you retrieve your recovery key or resolve the loading issue.
5. Recovery Options: If you have previously saved your recovery key in a different location (like a USB drive or printed copy), you can use that to unlock your device.

If none of these steps work, you may need to explore recovery options for your device as a last resort.

References:

• BitLocker recovery: known issues
• BitLocker self-service portal

Is the page you used?
https://account.microsoft.com/devices/recoverykey

Try to use browser incognito mode, and if you still get the error, go to https://account.live.com > check the Microsoft Storage section, is either bar full?